2 days ago

TikTok Shop - Site Operations Manager

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 4 hours agoStatus: Live

Job Summary

Lead end-to-end e-commerce fulfillment operations for TikTok Shop, managing inbounding, pick/pack, and outbound processes while owning KPIs and cost targets across safety, productivity, quality, and customer experience. Provide long-term planning inputs including peak season readiness, drive continuous improvement to optimize throughput, and champion network-wide operational projects. Partner with cross-functional teams and third-party service providers to run a world-class fulfillment node, setting objectives and coaching team performance.

Location: United States

Workplace: Onsite

Employment Type: Full time

Job Function: Business Operations

Seniority: Manager level

Key Responsibilities

•Manage end to end e-commerce fulfillment operations, including inbounding goods, pick/pack, and outbound operations.
•Own and deliver operational KPIs and cost targets for safety, productivity, quality, and financial goals.
•Provide strategic and long-term planning inputs, including peak season planning.
•Drive continuous improvement to optimize operations and improve productivity.
•Set objectives and metrics for node operations, and set goals and expectations for team members with performance feedback.

Key Requirements

•Bachelor's degree in Business, Logistics, Operations, Engineering, a related field, or equivalent practical experience.
•5 years of experience managing third-party logistics providers/vendors.
•Strong project management and continuous improvement skills.
•Experience managing inbound, outbound, or quality operations with a thorough understanding of key metrics, inputs, and outputs.
•Track record of success in operations management, including problem solving, capacity planning, and cost management.

Experience:5+ yearsE-commerceLogisticsThird-party logistics

Education:Bachelor's

Skills:Project managementContinuous improvementProblem solvingCapacity planningLeadership

Certifications:Lean Six Sigma

Company Brief

TikTok

Short-form video platform that lets users create, share, and discover entertainment content through algorithmic recommendations. It also offers advertising and creator tools for brands, influencers, and businesses.

Industry: Digital Media

Company Size: Enterprise (1,001+ employees)

Growth: Scaleup

Headquarters: Singapore, Singapore

Founded: 2016

Website LinkedIn

Loading job details...

Preparing the role view and application actions.

TikTok

2 days ago

TikTok Shop - Site Operations Manager

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 4 hours agoStatus: Live

Job Summary

Location: United States

Workplace: Onsite

Employment Type: Full time

Job Function: Business Operations

Seniority: Manager level

Key Responsibilities

•Manage end to end e-commerce fulfillment operations, including inbounding goods, pick/pack, and outbound operations.
•Own and deliver operational KPIs and cost targets for safety, productivity, quality, and financial goals.
•Provide strategic and long-term planning inputs, including peak season planning.
•Drive continuous improvement to optimize operations and improve productivity.
•Set objectives and metrics for node operations, and set goals and expectations for team members with performance feedback.

Key Requirements

•Bachelor's degree in Business, Logistics, Operations, Engineering, a related field, or equivalent practical experience.
•5 years of experience managing third-party logistics providers/vendors.
•Strong project management and continuous improvement skills.
•Experience managing inbound, outbound, or quality operations with a thorough understanding of key metrics, inputs, and outputs.
•Track record of success in operations management, including problem solving, capacity planning, and cost management.

Experience:5+ yearsE-commerceLogisticsThird-party logistics

Education:Bachelor's

Skills:Project managementContinuous improvementProblem solvingCapacity planningLeadership

Certifications:Lean Six Sigma

Company Brief

TikTok

Industry: Digital Media

Company Size: Enterprise (1,001+ employees)

Growth: Scaleup

Headquarters: Singapore, Singapore

Founded: 2016

Website LinkedIn