Assistant Proposition Manager, Premier Elite and Customer Portfolio Management

HSBC
America/Chicago
Workplace: OnsiteFull timeFunction: Administration & Executive AssistanceEducation: bachelorsSkills: ["Stakeholder management","Process building","Governance","High ownership","Attention to detail"]

Own day-to-day governance for cost centre spend, including budget tracking, invoice validation, cost allocation, and variance commentary. Manage contra revenue accrual processes in partnership with Finance, ensuring timely, accurate postings and audit trails. Lead customer inquiry triage via the team mailbox, produce MI packs and dashboards, and run competitor pulse checks to recommend actions. Provide operational support across key platforms and controls to maintain business continuity.

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FursaFursa
HSBC
HSBC
1 day ago

Assistant Proposition Manager, Premier Elite and Customer Portfolio Management

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Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 19 hours agoStatus: Live

Job Summary

Own day-to-day governance for cost centre spend, including budget tracking, invoice validation, cost allocation, and variance commentary. Manage contra revenue accrual processes in partnership with Finance, ensuring timely, accurate postings and audit trails. Lead customer inquiry triage via the team mailbox, produce MI packs and dashboards, and run competitor pulse checks to recommend actions. Provide operational support across key platforms and controls to maintain business continuity.
Location: America/Chicago
Workplace: Onsite
Employment Type: Full time
Job Function: Administration & Executive Assistance
Seniority: Manager level

Key Responsibilities

  • •Implement day-to-day cost centre governance, including budget tracking, invoice validation, cost allocation, and variance commentary.
  • •Manage contra revenue accrual processes (monthly accruals, true-ups, reconciliations) with Finance to ensure timely, accurate postings and audit trails.
  • •Own the team mailbox, triage daily customer enquiries, coordinate responses with stakeholders, and ensure timely resolution per service standards.
  • •Prepare regular MI packs and dashboards, highlighting trends, exceptions, and recommended actions for management review.
  • •Conduct competitor pulse checks (offers, pricing, propositions, campaigns) and summarise implications, risks, and recommended responses for internal stakeholders.

Key Requirements

  • •Degree in Business Administration or a related discipline.
  • •Minimum 5 years’ experience in HNW segment and proposition management.
  • •Strong track record in proposition strategy, commercialisation and go-to-market execution, including complex cross-functional programmes.
  • •Proven stakeholder management skills to influence and align senior leaders and delivery teams.
  • •Demonstrated capability in building operating processes, governance, and performance review frameworks.
Experience:HNW segmentGo-to-market
Education:Bachelor's in Business Administration (or related discipline)
Skills:Stakeholder managementProcess buildingGovernanceHigh ownershipAttention to detail
Languages:EnglishChinese

Company Brief

HSBC
Global banking and financial services organisation offering retail, commercial, corporate and investment banking, wealth management, and global markets services across Europe, Asia, the Americas and the Middle East.
Industry: Banking
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: London, United Kingdom
Founded: 1865
Glassdoor
Glassdoor: 3.6
WebsiteLinkedIn