Technical Services Manager (Sheffield, GB, S1 4NB)

HSBC
Sheffield
Workplace: OnsiteFull timeFunction: Solutions Engineering & Sales EngineeringSkills: ["Leadership","Stakeholder management","Driving adoption","Root-cause analysis","Cross-regional coordination"]

Lead and manage a team of engineers to modernise mainframe developer experience and SDLC across the UK, USA, and Mexico. Drive the shift from traditional mainframe SCM to a GitHub-centred model, standardising tooling, golden paths, and secure, auditable delivery. Own end-to-end developer tooling capabilities (including production-grade APIs), act as senior escalation for complex build/deploy issues, and deliver measurable DevEx improvements through automation and safe AI-assisted engineering.

Loading

Loading job details...

Preparing the role view and application actions.

FursaFursa
HSBC
HSBC
1 day ago

Technical Services Manager (Sheffield, GB, S1 4NB)

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 3 hours agoStatus: Live

Job Summary

Lead and manage a team of engineers to modernise mainframe developer experience and SDLC across the UK, USA, and Mexico. Drive the shift from traditional mainframe SCM to a GitHub-centred model, standardising tooling, golden paths, and secure, auditable delivery. Own end-to-end developer tooling capabilities (including production-grade APIs), act as senior escalation for complex build/deploy issues, and deliver measurable DevEx improvements through automation and safe AI-assisted engineering.
Location: Sheffield
Workplace: Onsite
Employment Type: Full time
Job Function: Solutions Engineering & Sales Engineering
Seniority: Manager level

Key Responsibilities

  • •Lead and directly contribute through coding and code reviews while managing 5–8 engineers to deliver developer tooling capabilities.
  • •Modernise mainframe DevEx and SDLC by shifting from traditional mainframe SCM to a GitHub-centred model with PR-based governance and standardized golden paths.
  • •Establish and uphold standards for maintainability, security, reliability, and observability across the mainframe tooling estate.
  • •Act as senior escalation for complex build/deploy/tooling issues across UK/US/Mexico and drive root-cause fixes.
  • •Define and deliver a measurable DevEx roadmap (faster onboarding, fewer manual steps, clearer standards, improved feedback loops, productivity gains).

Pay and Benefits

Perks:Health InsurancePensionMaternity LeaveAdoption Pay

Key Requirements

  • •Hands-on mainframe engineering with a strong delivery background in an enterprise environment, specifically z/OS SDLC.
  • •Strong traditional mainframe SCM experience, including Endevor/Changeman-class knowledge (promotion models, packages, approvals/audit trails, segregation of duties).
  • •Experience moving teams to GitHub-based engineering with branching models, PR governance, repo standards, and automated checks/quality gates.
  • •Proven ability to build or enable mainframe platform/operating services and deliver APIs for engineering consumption (contracts, security, logging/monitoring, error handling, versioning).
  • •Proven line management experience leading engineers and owning outcomes (ideally managing 5–8 engineers).
Skills:LeadershipStakeholder managementDriving adoptionRoot-cause analysisCross-regional coordination
Tech Stack:MainframeZ/OSSDLCGitHubEndevorChangemanAPIsOnline processingBatch processingAutomationAI-assisted engineeringObservabilityCode reviewBranch protectionsQuality gatesPR-based change controlRelease patterns

Company Brief

HSBC
Global banking and financial services organisation offering retail, commercial, corporate and investment banking, wealth management, and global markets services across Europe, Asia, the Americas and the Middle East.
Industry: Banking
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: London, United Kingdom
Founded: 1865
Glassdoor
Glassdoor: 3.6
WebsiteLinkedIn