Master Data Analyst

Eaton
Querétaro
Workplace: HybridFull timeFunction: Data Analytics & Business IntelligenceExperience: 1+ yearsEducation: bachelorsSkills: ["Drive for results","Results oriented","Customer service mindset","Learn agility","Team work"]

Maintain master data updates in the CRM system (SAP) and support customer/account changes, including sold-to and ship-to settings and lead times. Review contract updates, monitor customer requests, and manage related invoicing and preventive maintenance activities. Create and close tickets for modified-account requests, follow up on new account setup, and coordinate with finance to resolve customer credit requests while supporting accurate data and safe, compliant operations.

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FursaFursa
Eaton
Eaton
4 days ago

Master Data Analyst

✓ Verified Job

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Source: Company careers pageValidated by: Fursa AI
Last checked: 9 hours agoStatus: Live

Job Summary

Maintain master data updates in the CRM system (SAP) and support customer/account changes, including sold-to and ship-to settings and lead times. Review contract updates, monitor customer requests, and manage related invoicing and preventive maintenance activities. Create and close tickets for modified-account requests, follow up on new account setup, and coordinate with finance to resolve customer credit requests while supporting accurate data and safe, compliant operations.
Location: Querétaro
Workplace: Hybrid
Employment Type: Full time
Job Function: Data Analytics & Business Intelligence
Seniority: Entry level

Key Responsibilities

  • •Maintain full updates into the CRM system (SAP) for new customers and related sold-to/ship-to settings and lead times.
  • •Review contract updates and attend customer-request mailbox items for modified accounts and sold-to/ship-to adjustments.
  • •Review and release invoicing activities for preventive maintenance.
  • •Create and close tickets for modified-account requests using the Sales Force tool and follow up on service requests for new account setup.
  • •Work with the finance team to resolve customer credit requests, update/assign requests for other divisions, and support safe work and 5S compliance.

Pay and Benefits

Perks:Health InsuranceWellness StipendLearning BudgetRecognition ProgramsAnnual BonusPension PlanPantry AllowanceFlexible Work

Key Requirements

  • •Bachelor’s degree in administration, commerce, or a similar field (preferred).
  • •Minimum 1 year of customer interaction/support experience.
  • •Knowledge of CRM software and SAP is a plus.
  • •Strong knowledge of Microsoft Office (Word, Excel, email, internet).
  • •Ability to speak, read, listen, and write in English; strong written and verbal communication skills.
Experience:1+ yearsCustomer support
Education:Bachelor's
Skills:Drive for resultsResults orientedCustomer service mindsetLearn agilityTeam work
Languages:English
Tech Stack:SAPCRMMicrosoft OfficeExcelMicrosoft WordEmailSalesforceSales Force

Company Brief

Eaton
Designs, manufactures, and distributes electrical components, power management systems, and industrial equipment for energy, aerospace, vehicle, and industrial markets worldwide, focusing on efficiency, safety, and sustainability.
Industry: Industrial Machinery
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Dublin, Ireland
Founded: 1911
WebsiteLinkedIn