People Operations Specialist (12 months, Mandarin & English)

Informa
Singapore
Workplace: HybridContractFunction: People, HR & TalentSkills: ["Customer service","Attention to detail","Communication","Problem-solving","Adaptability"]

Support employees throughout their lifecycle by delivering responsive people operations service across onboarding, promotions, and career transitions. Handle employee queries with speed and accuracy, collaborate with teams to streamline processes, and use HR systems to improve employee experiences. This entry-level role includes full training, working closely with HR professionals while managing HR documentation and communications for the APAC region in both English and Mandarin.

Loading

Loading job details...

Preparing the role view and application actions.

FursaFursa
Informa
Informa
22 hours ago

People Operations Specialist (12 months, Mandarin & English)

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 15 hours agoStatus: Live

Job Summary

Support employees throughout their lifecycle by delivering responsive people operations service across onboarding, promotions, and career transitions. Handle employee queries with speed and accuracy, collaborate with teams to streamline processes, and use HR systems to improve employee experiences. This entry-level role includes full training, working closely with HR professionals while managing HR documentation and communications for the APAC region in both English and Mandarin.
Location: Singapore
Workplace: Hybrid
Employment Type: Contract · 12 months
Job Function: People, HR & Talent
Seniority: Entry level

Key Responsibilities

  • •Deliver exceptional customer service to employees across day-to-day workplace needs.
  • •Manage employee queries with speed and accuracy, turning stressful situations into positive experiences.
  • •Support key employee milestones from onboarding to career transitions.
  • •Use HR systems to streamline processes and improve employee experiences.
  • •Collaborate with teams to solve complex challenges and contribute to people operations projects.

Pay and Benefits

Equity and Bonus:Equity
Perks:Annual LeaveHealth InsuranceEmployee AssistancePaid LeaveEquityOptical CareDental CarePaid Volunteering

Key Requirements

  • •Fluency in both English and Mandarin (spoken and written) to support APAC HR documentation and communications.
  • •Strong customer service mindset and passion for helping others succeed.
  • •Meticulous attention to detail to manage employee career information accurately.
  • •Strong IT skills and adaptability to learn new systems and modern tools.
  • •Strong communication skills that are warm, professional, and clear.
Skills:Customer serviceAttention to detailCommunicationProblem-solvingAdaptability
Languages:EnglishMandarin

Eligibility

Work Authorization:Authorization required. Sponsorship not provided.

Company Brief

Informa
Global business-to-business information services group operating events, academic and professional publishing, and data & analytics businesses serving specialist markets worldwide.
Industry: Publishing
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: London, United Kingdom
Founded: 1998
WebsiteLinkedIn