Keolis

1 month ago

Chargé de relation patient F/H (Brest, FR, 29200)

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 6 hours agoStatus: Live

Job Summary

Role in a patient-relations and transport coordination team within the healthcare transport sector. You will manage patient appointment bookings, collect required information for ambulances, maintain patient records, respond to patients on care modalities and timelines, and contribute to resource planning and route optimization in Brest, with potential progression toward a regulator position.

Location: France

Workplace: Onsite

Employment Type: Full time

Key Responsibilities

•Manage patient reservation requests by phone, email, or online platforms and collect all information needed for the ambulance dispatch.
•Update patient records and contribute to data reliability in the database.
•Provide precise answers to patients on care arrangements, timelines, and other requests.
•Mobilize to offer solutions or alternatives during peak activity periods.
•For regulator duties: assign and trigger intervention resources, anticipate operational issues, plan teams/missions/vehicles, optimize routes, and monitor ongoing services.

Pay and Benefits

Perks:Health InsuranceLearning Budget

Key Requirements

•Excellent communication and strong interpersonal skills with a courteous, client-focused attitude.
•Ability to be concise, make decisions, and remain calm in challenging situations.
•Good basic computer skills and proficiency with standard office software.
•Knowledge of the medical or healthcare environment is a plus.
•Flexible to work some weekends and adapt to varying workloads.

Skills:CommunicationEmpathyCustomer serviceProblem-solvingOrganization

Tech Stack:Microsoft Office

Company Brief

Keolis

Global public transport operator providing passenger transport services including buses, trams, metros, commuter rail and mobility solutions for cities, institutions and private partners across many countries.

Industry: Public Transport Operators

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Established Company

Headquarters: Paris, France

Founded: 2001

Website LinkedIn

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Keolis

1 month ago

Chargé de relation patient F/H (Brest, FR, 29200)

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 6 hours agoStatus: Live

Job Summary

Location: France

Workplace: Onsite

Employment Type: Full time

Key Responsibilities

•Manage patient reservation requests by phone, email, or online platforms and collect all information needed for the ambulance dispatch.
•Update patient records and contribute to data reliability in the database.
•Provide precise answers to patients on care arrangements, timelines, and other requests.
•Mobilize to offer solutions or alternatives during peak activity periods.
•For regulator duties: assign and trigger intervention resources, anticipate operational issues, plan teams/missions/vehicles, optimize routes, and monitor ongoing services.

Pay and Benefits

Perks:Health InsuranceLearning Budget

Key Requirements

•Excellent communication and strong interpersonal skills with a courteous, client-focused attitude.
•Ability to be concise, make decisions, and remain calm in challenging situations.
•Good basic computer skills and proficiency with standard office software.
•Knowledge of the medical or healthcare environment is a plus.
•Flexible to work some weekends and adapt to varying workloads.

Skills:CommunicationEmpathyCustomer serviceProblem-solvingOrganization

Tech Stack:Microsoft Office

Company Brief

Keolis

Industry: Public Transport Operators

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Established Company

Headquarters: Paris, France

Founded: 2001

Website LinkedIn