CSR/Teller - Hamilton, OH - Part Time

Fifth Third Bancorp
Hamilton
Workplace: OnsitePart timeFunction: Customer Support (Service Desk)Education: high_schoolSkills: ["Customer service","Confidentiality","Ethical behavior","Sound judgment","Problem resolution"]

Provide excellent customer service in the financial center by listening to customer needs, answering questions, resolving issues, and following policies and procedures that support a positive customer experience. Perform daily office responsibilities, maintain cash handling and balancing records, and stay current on bank procedures. During customer interactions, identify needs and make consultative referrals to bankers and business partners using appropriate tools for tracking.

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Fifth Third Bancorp
Fifth Third Bancorp
1 day ago

CSR/Teller - Hamilton, OH - Part Time

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Source: Company careers pageValidated by: Fursa AI
Last checked: 17 hours agoStatus: Live

Job Summary

Provide excellent customer service in the financial center by listening to customer needs, answering questions, resolving issues, and following policies and procedures that support a positive customer experience. Perform daily office responsibilities, maintain cash handling and balancing records, and stay current on bank procedures. During customer interactions, identify needs and make consultative referrals to bankers and business partners using appropriate tools for tracking.
Location: Hamilton
Workplace: Onsite
Employment Type: Part time
Job Function: Customer Support (Service Desk)
Seniority: Entry level

Key Responsibilities

  • •Provide customer support by listening to needs, asking questions, and guiding customers to where their financial needs can be met.
  • •Follow up on customer questions, address issues, and maintain timely communication.
  • •Perform daily office responsibilities with the platform team to support efficient operations.
  • •Maintain balancing/cash records in line with policy and find/correct outages, enlisting help as needed.
  • •During outreach, identify customer needs and refer customers to bankers and business partners for consultative conversations.

Key Requirements

  • •High school diploma/GED.
  • •Extensive cash handling experience.
  • •Able to interact comfortably and confidently with the public and adhere to dress code guidelines.
  • •Knowledge of retail policies and procedures to perform essential duties.
  • •Demonstrate initiative, sound judgment, and problem resolution; flexibility in scheduling.
Education:High School
Skills:Customer serviceConfidentialityEthical behaviorSound judgmentProblem resolution

Company Brief

Fifth Third Bancorp
Fifth Third Bancorp is a diversified bank holding company offering consumer, commercial, and wealth management services. Through its banking subsidiaries, it provides deposits, lending, treasury management, payments, and investment solutions across the Midwest and Southeast.
Industry: Banking
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Cincinnati, United States
Founded: 1858
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