Specialist, Retail Training (Taipei City, TW)

Pandora Group
Taipei
Workplace: OnsiteFull timeFunction: Education & TrainingSkills: ["Coaching","Training delivery","Stakeholder management","Business insight","Content localisation"]

Deliver field-based retail training and coaching to strengthen in-store selling behaviours across Taiwan. Partner with the Head of Retail, Regional Sales Managers, Store Managers, and the Asia training team to support store capability development through onboarding, product/collection training, and service skills. Review performance with retail leaders, identify capability gaps, share best practices, and localise learning materials into Traditional Chinese while reporting to the Asia Sales Training Manager.

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Pandora Group
Pandora Group
8 hours ago

Specialist, Retail Training (Taipei City, TW)

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Source: Company careers pageValidated by: Fursa AI
Last checked: 8 hours agoStatus: Live

Job Summary

Deliver field-based retail training and coaching to strengthen in-store selling behaviours across Taiwan. Partner with the Head of Retail, Regional Sales Managers, Store Managers, and the Asia training team to support store capability development through onboarding, product/collection training, and service skills. Review performance with retail leaders, identify capability gaps, share best practices, and localise learning materials into Traditional Chinese while reporting to the Asia Sales Training Manager.
Location: Taipei
Workplace: Onsite
Employment Type: Full time
Job Function: Education & Training
Seniority: Mid level

Key Responsibilities

  • •Provide on-the-floor coaching, observe store interactions, identify behavioural gaps, and reinforce service standards to improve selling effectiveness.
  • •Support store managers in strengthening coaching capability, team development, and in-store follow-up practices.
  • •Deliver onboarding, product and collection trainings, and service and selling skills programs across classroom, virtual, and in-store formats.
  • •Review performance with retail leaders, identify capability gaps, support targeted development actions, and report regularly to the Asia Sales Training Manager.
  • •Adapt training materials for Taiwan in Traditional Chinese and collaborate with regional and operations teams to share best practices and feedback.

Key Requirements

  • •Ability to operate as a field-based role with regular presence in stores to observe, coach, and reinforce behaviours.
  • •Experience delivering training and coaching to improve retail service standards and selling effectiveness.
  • •Capability to support store managers in developing team coaching and follow-up practices.
  • •Strong business insight skills to review performance, identify capability gaps, and help drive targeted development actions.
  • •Experience collaborating with cross-functional stakeholders and sharing best practices across stores.
Experience:RetailTrainingIn-store enablement
Skills:CoachingTraining deliveryStakeholder managementBusiness insightContent localisation
Languages:Traditional Chinese

Company Brief

Pandora Group
The Pandora Group (Pandora A/S) is the world's largest jewelry brand, headquartered in Copenhagen, Denmark.
Industry: Luxury Goods
Headquarters: Copenhagen, Denmark
Website