Tele-Calling Collection Officer

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Last checked: 2 hours agoStatus: Live

Job Summary

Conduct outbound tele-calls to customers for debt collection, sharing accurate information on outstanding balances and available payment options. Maintain and update customer records in the database, handle routine customer inquiries, and support customers through payment agreements. Follow up on overdue accounts while working under pressure to meet deadlines and collection targets. Fresh graduates are welcome, with 1+ year experience in tele-calling or customer service preferred.

Location: Cairo

Workplace: Onsite

Employment Type: Full time

Seniority: Entry level

Key Responsibilities

•Conduct outbound calls to customers for debt collection.
•Provide information on outstanding balances and payment options.
•Update and maintain customer records in the database.
•Handle routine inquiries and offer support to customers.
•Follow up with customers on payment agreements and overdue accounts.

Key Requirements

•Bachelor’s degree in business administration or related field.
•Good in English with strong written and verbal communication skills.
•Strong communication and interpersonal skills.
•Basic understanding of debt collection processes.
•Ability to work well under pressure, meet deadlines, and stay highly organized.

Experience:1+ years

Education:Bachelor's in business administration

Skills:CommunicationInterpersonal skillsOrganizational skillsAttention to detailAbility to work under pressure

Languages:English

Company Brief

blnk

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blnk

1 year ago

Tele-Calling Collection Officer

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 2 hours agoStatus: Live

Job Summary

Location: Cairo

Workplace: Onsite

Employment Type: Full time

Seniority: Entry level

Key Responsibilities

•Conduct outbound calls to customers for debt collection.
•Provide information on outstanding balances and payment options.
•Update and maintain customer records in the database.
•Handle routine inquiries and offer support to customers.
•Follow up with customers on payment agreements and overdue accounts.

Key Requirements

•Bachelor’s degree in business administration or related field.
•Good in English with strong written and verbal communication skills.
•Strong communication and interpersonal skills.
•Basic understanding of debt collection processes.
•Ability to work well under pressure, meet deadlines, and stay highly organized.

Experience:1+ years

Education:Bachelor's in business administration

Skills:CommunicationInterpersonal skillsOrganizational skillsAttention to detailAbility to work under pressure

Languages:English

Company Brief

blnk

Website