Tele-Calling Collection Officer

blnk
Cairo
Workplace: OnsiteFull timeFunction: OtherExperience: 1+ yearsEducation: bachelorsSkills: ["Communication","Interpersonal skills","Organizational skills","Attention to detail","Ability to work under pressure"]

Conduct outbound tele-calls to customers for debt collection, sharing accurate information on outstanding balances and available payment options. Maintain and update customer records in the database, handle routine customer inquiries, and support customers through payment agreements. Follow up on overdue accounts while working under pressure to meet deadlines and collection targets. Fresh graduates are welcome, with 1+ year experience in tele-calling or customer service preferred.

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FursaFursa
blnk
blnk
1 year ago

Tele-Calling Collection Officer

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Source: Company careers pageValidated by: Fursa AI
Last checked: 9 hours agoStatus: Live

Job Summary

Conduct outbound tele-calls to customers for debt collection, sharing accurate information on outstanding balances and available payment options. Maintain and update customer records in the database, handle routine customer inquiries, and support customers through payment agreements. Follow up on overdue accounts while working under pressure to meet deadlines and collection targets. Fresh graduates are welcome, with 1+ year experience in tele-calling or customer service preferred.
Location: Cairo
Workplace: Onsite
Employment Type: Full time
Seniority: Entry level

Key Responsibilities

  • •Conduct outbound calls to customers for debt collection.
  • •Provide information on outstanding balances and payment options.
  • •Update and maintain customer records in the database.
  • •Handle routine inquiries and offer support to customers.
  • •Follow up with customers on payment agreements and overdue accounts.

Key Requirements

  • •Bachelor’s degree in business administration or related field.
  • •Good in English with strong written and verbal communication skills.
  • •Strong communication and interpersonal skills.
  • •Basic understanding of debt collection processes.
  • •Ability to work well under pressure, meet deadlines, and stay highly organized.
Experience:1+ years
Education:Bachelor's in business administration
Skills:CommunicationInterpersonal skillsOrganizational skillsAttention to detailAbility to work under pressure
Languages:English

Company Brief

blnk
blnk is an Egyptian consumer finance company offering point-of-sale financing. It enables shoppers to get instant credit at partner merchants, with approvals in minutes and repayment terms up to 36 months.
Industry: Lending
Company Size: Large (251 to 1,000 employees)
Growth: Scaleup
Headquarters: 6th of October, Giza, Egypt
WebsiteLinkedIn