Zscaler

3 months ago

Principal Product Manager, Cloud Reliability and Premium Connectivity Services

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 2 hours agoStatus: Live

Job Summary

Lead as a hands-on Principal Product Manager for Cloud Reliability and Cloud Operations, driving reliability, scalability, and incident response for ZIA/ZPA cloud platforms. Own cross-functional programs, engage with customers on resilience, and mentor field teams while balancing rapid growth with extreme stability to scale the architecture to multi-trillion transactions.

Location: San Jose

Workplace: Hybrid

Employment Type: Full time

Job Function: Product Management

Seniority: Sr. Manager level

Key Responsibilities

•Implement the ZIA/ZPA RAS roadmap by defining problem statements, collecting requirements, and managing critical programs across the cloud lifecycle.
•Lead pre- and post-sales customer engagements regarding cloud resilience, building trust through transparent roadmap discussions and RCA reviews.
•Monitor ongoing cloud incidents and escalations to identify recurring themes and direct cross-functional teams on comprehensive improvement plans.
•Serve as the primary subject matter expert for field teams, providing technical education and support for all RAS-related inquiries.
•Collaborate with cloud architects and software engineers to ensure the platform balances rapid growth with extreme stability.

Pay and Benefits

Salary: USD 164,500 - 235,000 annually

Perks:Health InsuranceTime OffParential LeaveRetirement Options

Key Requirements

•12+ years of industry experience in Cloud Engineering, SRE, DevOps, or Technical Product Management.
•Bachelor’s degree in a technical field or equivalent professional experience.
•Deep technical expertise in network security and protocols including proxies, firewalls, TLS, PKI, and HTTP/S.
•Proven experience with cloud-native services at hyper-scalers or major SaaS providers.
•Comprehensive understanding of cloud architecture and resilience patterns such as clustering, cascading failure prevention, and observability principles.

Experience:12+ yearsCloudSREDevOpsCybersecurityCloud securitySaaSCloud platforms

Education:Bachelor's

Skills:OwnershipCollaborationProblem-solvingCommunicationLeadership

Languages:English

Tech Stack:ZIAZPAZDXCloud-nativeCloudTLSPKIHTTP/SProxiesFirewallsObservabilitySREDevOps

Company Brief

Zscaler

Provides cloud-native security platform delivering secure access, threat protection, and zero trust services to organizations, enabling secure internet and private application access without traditional network appliances.

Industry: Cybersecurity

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: San Jose, United States

Founded: 2007

Website LinkedIn

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Zscaler

3 months ago

Principal Product Manager, Cloud Reliability and Premium Connectivity Services

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 2 hours agoStatus: Live

Job Summary

Location: San Jose

Workplace: Hybrid

Employment Type: Full time

Job Function: Product Management

Seniority: Sr. Manager level

Key Responsibilities

•Implement the ZIA/ZPA RAS roadmap by defining problem statements, collecting requirements, and managing critical programs across the cloud lifecycle.
•Lead pre- and post-sales customer engagements regarding cloud resilience, building trust through transparent roadmap discussions and RCA reviews.
•Monitor ongoing cloud incidents and escalations to identify recurring themes and direct cross-functional teams on comprehensive improvement plans.
•Serve as the primary subject matter expert for field teams, providing technical education and support for all RAS-related inquiries.
•Collaborate with cloud architects and software engineers to ensure the platform balances rapid growth with extreme stability.

Pay and Benefits

Salary: USD 164,500 - 235,000 annually

Perks:Health InsuranceTime OffParential LeaveRetirement Options

Key Requirements

•12+ years of industry experience in Cloud Engineering, SRE, DevOps, or Technical Product Management.
•Bachelor’s degree in a technical field or equivalent professional experience.
•Deep technical expertise in network security and protocols including proxies, firewalls, TLS, PKI, and HTTP/S.
•Proven experience with cloud-native services at hyper-scalers or major SaaS providers.
•Comprehensive understanding of cloud architecture and resilience patterns such as clustering, cascading failure prevention, and observability principles.

Experience:12+ yearsCloudSREDevOpsCybersecurityCloud securitySaaSCloud platforms

Education:Bachelor's

Skills:OwnershipCollaborationProblem-solvingCommunicationLeadership

Languages:English

Tech Stack:ZIAZPAZDXCloud-nativeCloudTLSPKIHTTP/SProxiesFirewallsObservabilitySREDevOps

Company Brief

Zscaler

Industry: Cybersecurity

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: San Jose, United States

Founded: 2007

Website LinkedIn