Forward Deployed Engineer

Phonely
San Francisco
Workplace: OnsiteFull timeUSD 110,000 - 130,000 annuallyFunction: Software EngineeringExperience: 2+ yearsSkills: ["Communication","Problem-solving","Teamwork","Presentation","Customer-facing"]

Forward Deployed Engineer who builds integrations, proofs-of-concept, and customer-focused software to connect client systems with a voice AI platform. You’ll work closely with engineers, customers, and product teams to translate requirements into actionable plans, write code, and validate workflows through client-facing demos and POCs in a fast-paced environment.

Loading

Loading job details...

Preparing the role view and application actions.

FursaFursa
Phonely
Phonely
8 months ago

Forward Deployed Engineer

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 15 hours agoStatus: Live

Job Summary

Forward Deployed Engineer who builds integrations, proofs-of-concept, and customer-focused software to connect client systems with a voice AI platform. You’ll work closely with engineers, customers, and product teams to translate requirements into actionable plans, write code, and validate workflows through client-facing demos and POCs in a fast-paced environment.
Location: San Francisco
Workplace: Onsite
Employment Type: Full time
Job Function: Software Engineering

Key Responsibilities

  • •Build integrations across APIs, webhooks, and internal services to connect customer systems with the platform.
  • •Develop rapid proofs-of-concept to validate workflows and customer use cases before full-scale implementation.
  • •Translate business and technical requirements into actionable engineering plans and architectures.
  • •Iterate on workflows with customers, refining logic based on real-time feedback and monitoring deployments for issues.
  • •Create automated tests and validation suites to ensure reliability of the production agent.

Pay and Benefits

Salary: USD 110,000 - 130,000 annually

Key Requirements

  • •2+ years writing software.
  • •Understanding of LLMs, APIs, Cloud.
  • •Comfortable with understanding technical specifications.
  • •Understanding of good architecture, security practices.
  • •Strong technical and communication skills - Experience in a customer facing role in a technical manner is a plus.
Experience:2+ yearsLLMsAPIsCloudCustomer-facing
Skills:CommunicationProblem-solvingTeamworkPresentationCustomer-facing
Tech Stack:PythonAPIsWebhooksCloudLLMs

Company Brief

Phonely
Develops AI-driven voice agents that automate phone conversations for businesses, handling customer support, lead qualification, and sales outreach. Their platform uses natural language understanding and speech synthesis to conduct human-like calls and integrate with CRM systems.
Industry: AI & Machine Learning
Website