OpenAI

1 month ago

Program Manager - IT Operations

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 23 hours agoStatus: Live

Job Summary

Program Manager to scale IT operations at OpenAI by leading cross-functional programs that improve scalability, governance, and operating maturity. You’ll drive alignment across IT, Security, Engineering, and Workplace; build operating models and readiness plans; ensure deployments are operationally ready; and oversee intake, prioritization, and completion of strategic operational work in a high-growth environment.

Location: San Francisco

Workplace: Hybrid

Employment Type: Full time

Job Function: Program & Project Management (PMO)

Key Responsibilities

•Lead cross-functional operational programs that improve scalability, consistency, and operational maturity.
•Drive operational excellence initiatives across IT Support, employee lifecycle operations, meeting room and calendaring services, onsite support, vending, and research support environments.
•Build operating models, readiness plans, escalation paths, governance cadences, and success metrics for complex operational programs.
•Partner with technical teams to ensure new deployments, infrastructure investments, and internal platforms are operationally ready and sustainably supported at scale.
•Drive high-priority operational programs supporting company growth, including infrastructure expansion, operational integrations, and other emerging initiatives.

Pay and Benefits

Salary: USD 226,000 - 264,000 annually

Equity and Bonus:Equity

Key Requirements

•10+ years of program management experience leading complex cross-functional initiatives in high-growth, fast-moving environments.
•Experience building and scaling operational processes, service models, and operating frameworks across technical and operational teams.
•A strong track record improving internal operations, workplace technology, support environments, or other large-scale service-oriented programs.
•Excellent judgment and execution skills, with the ability to drive prioritization, alignment, and sustained momentum across multiple teams and competing demands.
•Strong communication and stakeholder management skills, with the ability to operate effectively with both technical and non-technical partners.

Experience:10+ yearsITOperationsProgram management

Skills:CommunicationProblem-solvingStakeholder managementLeadership

Languages:English

Company Brief

OpenAI

Develops and deploys advanced generative AI models (including ChatGPT and DALL·E) and AI infrastructure, providing APIs and consumer products to accelerate safe AGI for broad benefit.

Industry: AI & Machine Learning

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Scaleup

Valuation: Hectocorn (USD 100B+)

Funding: Series E+

Headquarters: San Francisco, United States

Founded: 2015

Glassdoor: 4.4

Website LinkedIn Glassdoor

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OpenAI

1 month ago

Program Manager - IT Operations

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 23 hours agoStatus: Live

Job Summary

Location: San Francisco

Workplace: Hybrid

Employment Type: Full time

Job Function: Program & Project Management (PMO)

Key Responsibilities

•Lead cross-functional operational programs that improve scalability, consistency, and operational maturity.
•Drive operational excellence initiatives across IT Support, employee lifecycle operations, meeting room and calendaring services, onsite support, vending, and research support environments.
•Build operating models, readiness plans, escalation paths, governance cadences, and success metrics for complex operational programs.
•Partner with technical teams to ensure new deployments, infrastructure investments, and internal platforms are operationally ready and sustainably supported at scale.
•Drive high-priority operational programs supporting company growth, including infrastructure expansion, operational integrations, and other emerging initiatives.

Pay and Benefits

Salary: USD 226,000 - 264,000 annually

Equity and Bonus:Equity

Key Requirements

•10+ years of program management experience leading complex cross-functional initiatives in high-growth, fast-moving environments.
•Experience building and scaling operational processes, service models, and operating frameworks across technical and operational teams.
•A strong track record improving internal operations, workplace technology, support environments, or other large-scale service-oriented programs.
•Excellent judgment and execution skills, with the ability to drive prioritization, alignment, and sustained momentum across multiple teams and competing demands.
•Strong communication and stakeholder management skills, with the ability to operate effectively with both technical and non-technical partners.

Experience:10+ yearsITOperationsProgram management

Skills:CommunicationProblem-solvingStakeholder managementLeadership

Languages:English

Company Brief

OpenAI

Develops and deploys advanced generative AI models (including ChatGPT and DALL·E) and AI infrastructure, providing APIs and consumer products to accelerate safe AGI for broad benefit.

Industry: AI & Machine Learning

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Scaleup

Valuation: Hectocorn (USD 100B+)

Funding: Series E+

Headquarters: San Francisco, United States

Founded: 2015

Glassdoor: 4.4

Website LinkedIn Glassdoor