Cloud Operations Engineering Manager

Dragos
United States
Workplace: RemoteFull timeUSD 220,000+Function: DevOps, Cloud & InfrastructureExperience: 5+ yearsSkills: ["People leadership","Hiring","Onboarding","Performance management","Stakeholder management","Communication","Work-intake discipline","Incident escalation","Culture building","Reporting"]

Oversee the Cloud Operations Engineering team that keeps the customer cloud fleet healthy, secure, and running across Azure, AWS, and GCP. Lead people management and set priorities spanning fleet reliability, customer environment lifecycle health, and technical debt reduction. Manage on-call rotation coverage, lead incident escalation, support audit/compliance work (FedRAMP, SOC2), and represent Cloud Operations in cross-team planning while staying technically engaged.

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Dragos
Dragos
1 month ago

Cloud Operations Engineering Manager

✓ Verified Job

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Source: Company careers pageValidated by: Fursa AI
Last checked: 15 hours agoStatus: Live

Job Summary

Oversee the Cloud Operations Engineering team that keeps the customer cloud fleet healthy, secure, and running across Azure, AWS, and GCP. Lead people management and set priorities spanning fleet reliability, customer environment lifecycle health, and technical debt reduction. Manage on-call rotation coverage, lead incident escalation, support audit/compliance work (FedRAMP, SOC2), and represent Cloud Operations in cross-team planning while staying technically engaged.
Location: United States
Workplace: Remote
Employment Type: Full time
Job Function: DevOps, Cloud & Infrastructure
Seniority: Manager level

Key Responsibilities

  • •Manage and grow a team of Cloud Operations Engineers, including hiring, onboarding, performance management, and career development.
  • •Own team-level operational outcomes, including fleet reliability SLOs, error budgets, incident response quality, and customer environment lifecycle health across Azure, AWS, and GCP.
  • •Balance workload and manage the on-call rotation (PagerDuty) fairly across the team to protect against burnout.
  • •Act as escalation point and executive sponsor for major incidents affecting the customer cloud fleet.
  • •Ensure the team effectively uses core tooling like Datadog and Tailscale for observability and connectivity across the fleet.

Pay and Benefits

Salary: USD 220,000
Equity and Bonus:Equity

Key Requirements

  • •5+ years of experience managing engineering or cloud operations teams, including experience managing Senior and Staff-level engineers.
  • •Cybersecurity experience.
  • •Strong technical background in cloud operations (Azure, AWS, and/or GCP) to evaluate architecture and incident decisions.
  • •Hands-on IaC/Terraform experience is a plus, sufficient technical background required to evaluate incident and architecture decisions.
  • •Experience running or overseeing an on-call rotation (PagerDuty or equivalent) and balancing team workload sustainably.
Experience:5+ yearsCloud operationsEngineering managementCybersecuritySRE
Skills:People leadershipHiringOnboardingPerformance managementStakeholder managementCommunicationWork-intake disciplineIncident escalationCulture buildingReporting
Languages:English
Tech Stack:AzureAWSGCPTerraformTerraform standardsPagerDutyDatadogTailscaleFedRAMPSOC2NIST CSF

Company Brief

Dragos
Provides industrial cybersecurity solutions protecting operational technology (OT) and industrial control systems (ICS) with threat detection, incident response, and asset visibility to secure critical infrastructure and manufacturing environments.
Industry: Cybersecurity
Company Size: Large (251 to 1,000 employees)
Growth: Scaleup
Valuation: Unicorn (USD 1B+)
Funding: Series D
Headquarters: Washington, D.C., United States
Founded: 2016
WebsiteLinkedIn