Customer Experience Banker - Woodbury, MN

Huntington Bancshares
United States
Workplace: OnsiteFull timeUSD 22 - 24 hourlyFunction: Customer Success & Account ManagementSkills: ["Customer service","Relationship management","Communication","Presentation","Sales proficiency"]

Serve as a financial concierge for walk-in customers by resolving issues, processing transactions accurately, and educating customers on deposit, lending, and banking technology. Proactively retain and grow consumer and business relationships through a disciplined sales approach, follow-up, outbound outreach, and partner/customer referrals. Deepen relationships by referring customers to other bank areas while adhering to operational, security, risk, and regulatory requirements.

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Huntington Bancshares
Huntington Bancshares
3 days ago

Customer Experience Banker - Woodbury, MN

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Last checked: 4 hours agoStatus: Live

Job Summary

Serve as a financial concierge for walk-in customers by resolving issues, processing transactions accurately, and educating customers on deposit, lending, and banking technology. Proactively retain and grow consumer and business relationships through a disciplined sales approach, follow-up, outbound outreach, and partner/customer referrals. Deepen relationships by referring customers to other bank areas while adhering to operational, security, risk, and regulatory requirements.
Location: United States
Workplace: Onsite
Employment Type: Full time
Job Function: Customer Success & Account Management
Seniority: Entry level

Key Responsibilities

  • •Provide excellent customer service and resolve customer issues.
  • •Process customer transactions accurately and efficiently.
  • •Educate customers on bank products, services, and technology while understanding consumer deposit and lending offerings.
  • •Identify opportunities to grow relationships through a disciplined sales process, new-customer follow-up, outbound calling, and referrals.
  • •Refer customers to other areas of the bank to deepen relationships and ensure compliance with operational, security, risk, and regulatory policies.

Pay and Benefits

Salary: USD 22 - 24 hourly
Perks:Health InsuranceWellness StipendLife InsuranceDisability InsuranceRetirement SavingsPaid LeavePaid Holidays

Key Requirements

  • •High School Diploma with 1 year of customer service in banking, financial services, or goal-driven retail sales (military service may qualify), or a Bachelor’s Degree.
  • •Be proficient in understanding and educating customers on consumer deposit products and consumer lending.
  • •Adhere to all operational, security, risk, and regulatory policies and procedures.
  • •Demonstrate acumen in customer service, relationship management, banking, consumer lending, business banking, and communication/presentation.
Experience:BankingFinancial services
Skills:Customer serviceRelationship managementCommunicationPresentationSales proficiency
Tech Stack:Mobile servicesOnline banking services

Eligibility

Work Authorization:Authorization required. Sponsorship not provided.

Company Brief

Huntington Bancshares
Regional bank holding company providing commercial and consumer banking, payments, wealth management, and lending services across the Midwestern and select other U.S. markets. It serves individuals, small businesses, and corporate clients through branches and digital channels.
Industry: Banking
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Columbus, United States
Founded: 1866
WebsiteLinkedIn