Services Specialist - Technical Support Engineering

Baker Hughes
Brisbane
Workplace: OnsiteFull timeFunction: Customer Support (Service Desk)Experience: 5+ yearsEducation: bachelorsSkills: ["Communication","Coaching","Problem-solving"]

Join the Wireline Services team as a Technical Support Engineering specialist, leading technical support for Baker Hughes wireline operations in Australia. Provide engineering guidance to operations, sales, and clients; develop solutions to meet customer needs; coordinate new technology introductions; partner with AMO teams to troubleshoot equipment; and ensure compliance with the Job Cycle process while raising alerts for unfamiliar technical issues.

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Baker Hughes
Baker Hughes
4 weeks ago

Services Specialist - Technical Support Engineering

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Source: Company careers pageValidated by: Fursa AI
Last checked: 3 hours agoStatus: Live

Job Summary

Join the Wireline Services team as a Technical Support Engineering specialist, leading technical support for Baker Hughes wireline operations in Australia. Provide engineering guidance to operations, sales, and clients; develop solutions to meet customer needs; coordinate new technology introductions; partner with AMO teams to troubleshoot equipment; and ensure compliance with the Job Cycle process while raising alerts for unfamiliar technical issues.
Location: Brisbane
Workplace: Onsite
Employment Type: Full time
Job Function: Customer Support (Service Desk)
Seniority: Mid level

Key Responsibilities

  • •Provide technical expertise and guidance to operations teams, sales, and clients.
  • •Develop and implement solutions to meet client needs.
  • •Manage and coordinate the introduction of new technologies.
  • •Collaborate with AMO teams to troubleshoot equipment and support smooth operations.
  • •Ensure compliance with the managing the Job Cycle (MtJC) process and raise alerts for unfamiliar technical issues.

Pay and Benefits

Perks:Life InsuranceDisability ProgramsWellness Stipend

Key Requirements

  • •Bachelor’s degree in engineering or equivalent.
  • •At least 5 years of technical understanding and competency in oilfield wireline operations and services (advanced open/cased-hole services).
  • •Experience with open hole & cased hole logging and perforating services.
  • •Ability to provide clear technical guidance and be a good communicator.
  • •Fluent in English.
Experience:5+ yearsOilfield wireline operationsWireline servicesOpen/cased-hole loggingPerforating services
Education:Bachelor's in Engineering
Skills:CommunicationCoachingProblem-solving
Languages:English

Company Brief

Baker Hughes
Provides oilfield equipment, technologies, and services for the energy industry, including drilling, production, and industrial solutions. Serves upstream, midstream, and downstream customers worldwide with products and services focused on efficiency and reliability.
Industry: Energy Services
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Houston, United States
Founded: 1907
WebsiteLinkedIn