Applied AI Engineer - AI Finance Agent

BJAK
Warsaw, Poland
Workplace: RemoteFull timeFunction: Data Science & Machine LearningSkills: ["Judgement","Reliability focus","Communication"]

Build and productionize AI-native systems for an AI Neobank app, turning manual workflows into scalable assistants, agents, and automation across customer support, CRM, onboarding, claims, renewals, and payments. Integrate LLMs with internal data, APIs, documents, and knowledge bases, while designing evaluation, monitoring, and safe fallback flows. Prototype quickly, test with users/operators, and improve workflow speed, quality, and consistency.

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FursaFursa
BJAK
BJAK
2 months ago

Applied AI Engineer - AI Finance Agent

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Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 12 hours agoStatus: Live

Job Summary

Build and productionize AI-native systems for an AI Neobank app, turning manual workflows into scalable assistants, agents, and automation across customer support, CRM, onboarding, claims, renewals, and payments. Integrate LLMs with internal data, APIs, documents, and knowledge bases, while designing evaluation, monitoring, and safe fallback flows. Prototype quickly, test with users/operators, and improve workflow speed, quality, and consistency.
Location: Warsaw, Poland
Workplace: Remote
Employment Type: Full time
Job Function: Data Science & Machine Learning

Key Responsibilities

  • •Build AI-powered workflows, assistants, agents, and automation systems.
  • •Apply AI across customer support, CRM, onboarding, claims, renewals, payments, operations, and internal tools.
  • •Work with product and engineering teams to turn manual processes into scalable AI-native systems.
  • •Build integrations with LLMs, internal data, APIs, documents, knowledge bases, and business systems.
  • •Design evaluation, monitoring, and fallback flows; prototype, test, and productionize what works.

Key Requirements

  • •Strong software engineering foundation, preferably with Python and backend systems.
  • •Hands-on experience building with LLM APIs, agents, RAG, workflow automation, or AI tools.
  • •Experience connecting AI systems to real product, data, and operational workflows.
  • •Good judgment on when AI helps versus using rule-based systems or human review.
  • •Understands evaluation, accuracy, latency, cost, privacy, and failure modes.
Experience:FintechInsuranceSupport automationCRMOperations automation
Skills:JudgementReliability focusCommunication
Languages:English
Tech Stack:PythonLLM APIsAgentsRAGWorkflow automationAPIsMonitoringEvaluation

Company Brief

BJAK
Bjak is a Malaysia-based insurtech that operates an online insurance comparison and distribution platform across SEA, simplifying purchase and servicing of motor and life insurance using digital tools and AI-enabled services.
Industry: InsurTech
Company Size: Medium (51 to 250 employees)
Growth: Growth Stage Startup
Headquarters: Selangor, Malaysia
Founded: 2019
Glassdoor
Glassdoor: 2.5
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