Lead Supervisor I

Tapestry
Oklahoma
Workplace: OnsiteFull timeUSD 16 - 23.75 hourlyFunction: Administration & Executive AssistanceExperience: 1+ yearsSkills: ["Leadership","Collaboration","Customer focus","Conflict resolution","Drive for results"]

Lead and coach the team on the sales floor to achieve store goals, deliver exceptional customer experiences, and embody Coach values. Drive winning execution of store initiatives, monitor sales performance and trends, and recommend actions to improve results. Support recruiting, interviewing, training, performance feedback, and accountability while enforcing policies and procedures. In the absence of leadership, provide HR and conflict-resolution support and mentor clienteling to build long-term customer relationships.

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FursaFursa
Tapestry
Tapestry
2 months ago

Lead Supervisor I

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Source: Company careers pageValidated by: Fursa AI
Last checked: 10 hours agoStatus: Live

Job Summary

Lead and coach the team on the sales floor to achieve store goals, deliver exceptional customer experiences, and embody Coach values. Drive winning execution of store initiatives, monitor sales performance and trends, and recommend actions to improve results. Support recruiting, interviewing, training, performance feedback, and accountability while enforcing policies and procedures. In the absence of leadership, provide HR and conflict-resolution support and mentor clienteling to build long-term customer relationships.
Location: Oklahoma
Workplace: Onsite
Employment Type: Full time
Job Function: Administration & Executive Assistance
Seniority: Manager level

Key Responsibilities

  • •Maintain a strong leadership presence on the sales floor to achieve sales targets and ensure exceptional customer experience.
  • •Serve as a Brand Ambassador, embodying Coach values and increasing brand awareness.
  • •Implement company initiatives and support full store operations.
  • •Monitor and analyze sales data, identify trends, and recommend actions to enhance store performance and customer experience.
  • •Support recruiting, interviewing, performance evaluation, training, and provide feedback to improve individual performance; enforce policies and procedures.

Pay and Benefits

Salary: USD 16 - 23.75 hourly
Perks:Health InsuranceDentalVision401kPaid LeaveParental LeaveCommuter BenefitsDisability InsuranceTuition Assistance

Key Requirements

  • •1+ years of equivalent experience managing in a competitive retail environment at the lead supervisor level.
  • •Ability to regularly lift and carry at least 25 lbs, and occasionally lift up to 50 lbs, while climbing, bending, kneeling, and maneuvering the sales floor and stockroom.
  • •Maintain a strong leadership presence to achieve sales targets and deliver exceptional customer experience.
  • •Support recruiting, interviewing, performance evaluation, and training as needed.
  • •Adhere to and enforce company and store operational policies and procedures.
Experience:1+ yearsRetailFashion retail
Skills:LeadershipCollaborationCustomer focusConflict resolutionDrive for results

Company Brief

Tapestry
Global luxury fashion group that owns and operates brands including Coach, Kate Spade, and Stuart Weitzman. Designs, markets, and sells handbags, accessories, footwear, and apparel through retail and wholesale channels.
Industry: Luxury Goods
Company Size: Enterprise (1,001+ employees)
Revenue: USD 5M to 10M
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: New York City, United States
Founded: 2017
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Glassdoor: 3.7
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