Product Support Engineer II

Honeywell
Houston
Workplace: HybridFull timeFunction: Communications, PR & CommunityEducation: bachelorsSkills: ["Project management","Problem-solving","Data analysis","Continuous improvement mindset","Cross-functional collaboration"]

Provide technical support and troubleshooting for Honeywell sensing products used in industrial applications. Collaborate with Engineering, Quality, Manufacturing, Sales, and Customer Service to resolve product issues, drive corrective actions, and improve product reliability. Develop and maintain product documentation and training materials, and support product development projects by sharing customer insights gathered from day-to-day interactions.

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Honeywell
Honeywell
1 day ago

Product Support Engineer II

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Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 1 day agoStatus: Live

Job Summary

Provide technical support and troubleshooting for Honeywell sensing products used in industrial applications. Collaborate with Engineering, Quality, Manufacturing, Sales, and Customer Service to resolve product issues, drive corrective actions, and improve product reliability. Develop and maintain product documentation and training materials, and support product development projects by sharing customer insights gathered from day-to-day interactions.
Location: Houston
Workplace: Hybrid
Employment Type: Full time
Job Function: Communications, PR & Community
Seniority: Mid level

Key Responsibilities

  • •Provide technical support and troubleshooting for sensing products used in industrial applications.
  • •Develop and maintain product documentation and training materials for internal teams and customers.
  • •Collaborate with cross-functional teams (Engineering, Quality, Manufacturing) to resolve product issues and implement corrective actions.
  • •Support cross-functional teams on product development projects by providing insights into customers’ needs from day-to-day interactions.

Pay and Benefits

Perks:Health InsuranceDentalVisionLife Insurance401kLong-term DisabilityFlexible SpendingEapParental LeavePaid LeavePaid Holidays

Key Requirements

  • •Bachelor’s degree in a technical discipline such as science, technology, engineering, or mathematics.
  • •Minimum 3 years of experience in product support or engineering roles (e.g., Healthcare, Transportation, Aerospace & Defense).
  • •Strong knowledge of sensing technologies and product lifecycle support.
  • •Experience with troubleshooting, root cause analysis, and implementing corrective actions for complex products.
  • •Proficiency with product data management and support tools such as Salesforce, InContact, and/or Teamcenter.
Education:Bachelor's in science, technology, engineering, mathematics
Skills:Project managementProblem-solvingData analysisContinuous improvement mindsetCross-functional collaboration
Tech Stack:SalesforceInContactTeamcenter

Eligibility

Nationality:US National

Company Brief

Honeywell
Global diversified technology and manufacturing company providing aerospace systems, building technologies, performance materials, and safety & productivity solutions for industrial, commercial, and consumer markets.
Industry: Conglomerates & Holding Companies
Company Size: Enterprise (1,001+ employees)
Revenue: USD 25B to 50B
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Charlotte, United States
Founded: 1906
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Glassdoor: 3.8
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