Service Sales Support Representative - French Speaker

Eaton
Casablanca
Workplace: HybridFull timeFunction: SalesEducation: bachelorsSkills: ["Communication","Interpersonal skills","Negotiation","Analytical mindset","Attention to detail"]

Drive service revenue growth and customer satisfaction by supporting sales activities in Casablanca. Engage customers via phone/email to promote distributed services, create and follow up on service quotations until purchase orders are issued, and proactively handle leads and non-standard requests. Build product expertise, manage customer relationships, and collaborate with cross-functional teams to support forecasting, account ownership, data accuracy, contract renewals, and upselling.

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Eaton
Eaton
4 days ago

Service Sales Support Representative - French Speaker

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Source: Company careers pageValidated by: Fursa AI
Last checked: 1 day agoStatus: Live
Reposted: similar role first listed 2 months ago

Job Summary

Drive service revenue growth and customer satisfaction by supporting sales activities in Casablanca. Engage customers via phone/email to promote distributed services, create and follow up on service quotations until purchase orders are issued, and proactively handle leads and non-standard requests. Build product expertise, manage customer relationships, and collaborate with cross-functional teams to support forecasting, account ownership, data accuracy, contract renewals, and upselling.
Location: Casablanca
Workplace: Hybrid
Employment Type: Full time
Job Function: Sales
Seniority: Entry level

Key Responsibilities

  • •Promote and sell distributed services/products by engaging customers via phone or email and educating them on business impact.
  • •Generate service quotations and follow up consistently until the customer issues a Purchase Order.
  • •Proactively reach out to customers based on generated leads and handle non-standard queries with tailored solutions.
  • •Maintain customer relationships, build service/product expertise, and collaborate with sales, finance, product, technical support, and marketing teams.
  • •Manage sales forecasting and progress, begin direct account ownership (including contract renewals), and focus on upselling opportunities while escalating data accuracy issues.

Pay and Benefits

Perks:Health InsuranceRetirement SavingsWellness StipendFlexible WorkLearning Budget

Key Requirements

  • •Bachelor’s or Master’s degree in Business, Management, or a related field.
  • •Experience in sales support, customer service, or inside sales.
  • •Proficiency in CRM tools, preferably Salesforce.
  • •Strong Excel skills for tracking, analysis, and reporting.
  • •Fluent French and intermediate English, with strong accuracy, attention to detail, and problem-solving.
Education:Bachelor's in Business, Management, or related field
Skills:CommunicationInterpersonal skillsNegotiationAnalytical mindsetAttention to detail
Languages:FrenchEnglish
Tech Stack:SalesforceCRMExcelPhoneEmail

Company Brief

Eaton
Designs, manufactures, and distributes electrical components, power management systems, and industrial equipment for energy, aerospace, vehicle, and industrial markets worldwide, focusing on efficiency, safety, and sustainability.
Industry: Industrial Machinery
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Dublin, Ireland
Founded: 1911
WebsiteLinkedIn