Business Analyst (Customer Success)
SpaceX
Texas, Redmond
Workplace: OnsiteFull timeFunction: Customer Success & Account ManagementExperience: 2+ yearsEducation: bachelorsSkills: ["Communication","Presentation","Cross-functional collaboration","Research","Project management"]Analyze Starlink consumer metrics to uncover trends that drive subscriber growth and retention. Build forecasting models for subscriber and revenue projections, conduct market and pricing research, and create dashboards to track KPIs across acquisition, retention, and engagement. Partner with marketing, product, and sales to translate insights into growth strategies, support A/B testing, and improve data collection for reliable ongoing analysis.

