Senior Digital Product Manager

HSBC
Guangzhou
Full timeFunction: Product ManagementSkills: ["Cross-functional leadership","Stakeholder management","Data-driven decision making","Written communication","Agile delivery"]

Define and maintain the multi-year DIVA digital product vision, roadmap, and prioritized initiatives for customer onboarding and verification journeys. Translate business cases into epics/features with measurable success metrics, optimize verification completion and pass rates, and scale capabilities across markets. Lead cross-functional squads across engineering, UX, data, and QA using agile practices, manage platform dependencies, and ensure requirements meet security, privacy, and regulatory standards.

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FursaFursa
HSBC
HSBC
19 hours ago

Senior Digital Product Manager

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Source: Company careers pageValidated by: Fursa AI
Last checked: 19 hours agoStatus: Live

Job Summary

Define and maintain the multi-year DIVA digital product vision, roadmap, and prioritized initiatives for customer onboarding and verification journeys. Translate business cases into epics/features with measurable success metrics, optimize verification completion and pass rates, and scale capabilities across markets. Lead cross-functional squads across engineering, UX, data, and QA using agile practices, manage platform dependencies, and ensure requirements meet security, privacy, and regulatory standards.
Location: Guangzhou
Employment Type: Full time
Job Function: Product Management
Seniority: Sr. Manager level

Key Responsibilities

  • •Define and maintain the multi-year DIVA product vision and roadmap aligned to business outcomes and market needs.
  • •Lead ideation with cross-functional stakeholders to shape opportunities into prioritized initiatives and business cases.
  • •Translate business cases into prioritized capabilities/epics/features with value cases, success metrics, and delivery milestones.
  • •Optimize end-to-end verification journeys to improve completion and pass rates while minimizing friction using diagnostics and iterative improvements.
  • •Lead cross-functional squads to deliver outcomes, own PRDs/user stories and acceptance criteria, manage dependencies, and ensure security, privacy, and regulatory requirements are met.

Key Requirements

  • •Experience as a Digital Product Manager/Owner delivering customer-facing products at scale.
  • •Strong understanding of digital identity verification/authentication or fraud/risk controls in financial services (or similarly regulated industries).
  • •Proven ability to use data (funnels, conversion, operational metrics) to drive product decisions.
  • •Experience leading cross-functional delivery teams and managing complex stakeholder landscapes.
  • •Strong written communication to produce PRDs, decision papers, and governance updates.
Experience:Financial servicesDigital identity verificationFraud/risk controls
Skills:Cross-functional leadershipStakeholder managementData-driven decision makingWritten communicationAgile delivery
Tech Stack:Funnel analyticsError codesVOC

Company Brief

HSBC
Global banking and financial services organisation offering retail, commercial, corporate and investment banking, wealth management, and global markets services across Europe, Asia, the Americas and the Middle East.
Industry: Banking
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: London, United Kingdom
Founded: 1865
Glassdoor
Glassdoor: 3.6
WebsiteLinkedIn