CSR/Teller - Casselberry - Part Time

Fifth Third Bancorp
United States
Workplace: OnsitePart timeFunction: Solutions Engineering & Sales EngineeringEducation: high_schoolSkills: ["Customer service","Confidentiality","Sound judgment","Problem resolution","Initiative"]

Provide excellent customer service in a retail banking setting, listening to customers’ needs, answering questions, and following up with timely resolutions. Manage day-to-day office responsibilities, maintain required cash handling and balancing records, and stay current on bank policies and procedures. Handle consumer and business issues professionally, escalate complex matters when needed, and make consultative referrals to bankers and business partners while ensuring customer confidentiality.

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Fifth Third Bancorp
Fifth Third Bancorp
4 days ago

CSR/Teller - Casselberry - Part Time

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Source: Company careers pageValidated by: Fursa AI
Last checked: 4 hours agoStatus: Live

Job Summary

Provide excellent customer service in a retail banking setting, listening to customers’ needs, answering questions, and following up with timely resolutions. Manage day-to-day office responsibilities, maintain required cash handling and balancing records, and stay current on bank policies and procedures. Handle consumer and business issues professionally, escalate complex matters when needed, and make consultative referrals to bankers and business partners while ensuring customer confidentiality.
Location: United States
Workplace: Onsite
Employment Type: Part time
Job Function: Solutions Engineering & Sales Engineering
Seniority: Entry level

Key Responsibilities

  • •Provide excellent customer service by listening to customer needs and guiding customers to appropriate financial solutions.
  • •Follow up on customer questions and find solutions to address issues while keeping communication timely and clear.
  • •Perform daily office responsibilities and help maintain efficient office operations with the platform team.
  • •Maintain accurate balancing and cash handling records; find and correct outages and enlist help as needed.
  • •Identify customer needs during interactions and make consultative referrals to bankers and business partners using appropriate tracking tools.

Key Requirements

  • •High school diploma or GED.
  • •Extensive cash handling experience/requirements.
  • •Comfortable and confident interacting with the public.
  • •Knowledge of retail bank policies and procedures to perform essential duties.
  • •Ability to take initiative and demonstrate sound judgment in problem resolution and decision-making.
Experience:Retail banking
Education:High School
Skills:Customer serviceConfidentialitySound judgmentProblem resolutionInitiative

Company Brief

Fifth Third Bancorp
Fifth Third Bancorp is a diversified bank holding company offering consumer, commercial, and wealth management services. Through its banking subsidiaries, it provides deposits, lending, treasury management, payments, and investment solutions across the Midwest and Southeast.
Industry: Banking
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Cincinnati, United States
Founded: 1858
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