Collection & Dispute Analyst

Samsung
Plano
Workplace: OnsiteFull timeFunction: Finance & AccountingExperience: 2-5 yearsEducation: bachelorsSkills: ["Analytical thinking","Problem-solving","Attention to detail","Diplomacy","Communication"]

Manage AR account financial activities for assigned customer portfolios, ensuring best practices for collecting receivables and maintaining overdue metrics. Own aged trial balance transactions, update line items in the NERP system with daily client payment information, and gather backup documentation to dispute shortages and deductions. Coordinate with Logistics to resolve chargebacks, reconcile credit balances, and handle refunds, while producing Excel reports and weekly updates on special projects.

Loading

Loading job details...

Preparing the role view and application actions.

FursaFursa
Samsung
Samsung
1 month ago

Collection & Dispute Analyst

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 22 days agoStatus: Live

Job Summary

Manage AR account financial activities for assigned customer portfolios, ensuring best practices for collecting receivables and maintaining overdue metrics. Own aged trial balance transactions, update line items in the NERP system with daily client payment information, and gather backup documentation to dispute shortages and deductions. Coordinate with Logistics to resolve chargebacks, reconcile credit balances, and handle refunds, while producing Excel reports and weekly updates on special projects.
Location: Plano
Workplace: Onsite
Employment Type: Full time
Job Function: Finance & Accounting
Seniority: Mid level

Key Responsibilities

  • •Manage current ATB and all transactions for assigned AR accounts
  • •Work daily with clients to obtain payment information and update NERP line items
  • •Gather and submit backup documentation to dispute shortages and deductions
  • •Coordinate with Logistics to resolve claims, POD discrepancies, chargebacks, and past-due invoices
  • •Reconcile and resolve credit balances, request refunds if needed, and produce weekly updates/special project work using Excel reporting

Key Requirements

  • •Bachelor’s degree in Accounting, Finance, Business, or Information Systems
  • •2-5 years of related work experience
  • •Experience with SAP or similar ERP systems is preferred
  • •Strong analytical and problem-solving skills with attention to detail
  • •Excellent oral and written communication skills for dispute resolution and customer coordination
Experience:2-5 years
Education:Bachelor's in Accounting, Finance, Business, Information Systems
Skills:Analytical thinkingProblem-solvingAttention to detailDiplomacyCommunication
Tech Stack:ExcelMicrosoft WordSAPERPNERPATBVLOOKUPPivot tablesMacrosAI tools

Company Brief

Samsung
Global conglomerate known for consumer electronics, home appliances, semiconductors, displays, and mobile devices. Designs and manufactures a wide range of products and solutions for consumers, enterprises, and industrial customers worldwide.
Industry: Conglomerates & Holding Companies
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Seoul, South Korea
Founded: 1938
Glassdoor
Glassdoor: 3.7
WebsiteLinkedIn