Account Manager - Los Angeles, cA

Fiserv
California
Workplace: RemoteFull timeUSD 54,500 - 116,000 annuallyFunction: Customer Success & Account ManagementExperience: 3+ yearsEducation: high_schoolSkills: ["Independent decision-making","Good judgment","Managing complex issues","Cross-functional collaboration","Relationship management"]

Own enterprise-wide responsibility for delivering and maintaining client products and services, ensuring quality support and ongoing account health. Build and manage operational and technical relationships through visits and calls, deeply understanding client goals and industry trends to maximize solution value. Provide reporting on progress, drive cross-functional initiatives (including incident response and process improvement), and maintain compliance with audits and administrative requirements.

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Fiserv
Fiserv
4 days ago

Account Manager - Los Angeles, cA

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Source: Company careers pageValidated by: Fursa AI
Last checked: 5 hours agoStatus: Live

Job Summary

Own enterprise-wide responsibility for delivering and maintaining client products and services, ensuring quality support and ongoing account health. Build and manage operational and technical relationships through visits and calls, deeply understanding client goals and industry trends to maximize solution value. Provide reporting on progress, drive cross-functional initiatives (including incident response and process improvement), and maintain compliance with audits and administrative requirements.
Location: California
Workplace: Remote
Employment Type: Full time
Job Function: Customer Success & Account Management
Seniority: Mid level

Key Responsibilities

  • •Ensure quality delivery and maintenance support of client products and services
  • •Develop and manage operational and technical relationships via in-person visits and phone calls
  • •Understand the client’s environment to fully utilize Fiserv solutions
  • •Provide reporting on accomplishments and in-process activities
  • •Influence cross-functional initiatives and maintain compliance with system audits and administrative duties
Travel: Low travel

Pay and Benefits

Salary: USD 54,500 - 116,000 annually

Key Requirements

  • •High School Diploma or equivalent experience
  • •3+ years’ experience in customer service
  • •Ability to travel up to 20%
  • •Bachelor’s degree
  • •Project Management experience and enterprise problem prevention/resolution experience
Experience:3+ years
Education:High School
Skills:Independent decision-makingGood judgmentManaging complex issuesCross-functional collaborationRelationship management

Company Brief

Fiserv
Provides payments, processing services, risk management, and core banking technology to financial institutions, merchants, and businesses worldwide, enabling digital payments, account processing, and financial services integration.
Industry: Fintech Infrastructure
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Brookfield, United States
Founded: 1984
WebsiteLinkedIn