Lead Site Reliability Engineer

Mastercard
United States
Workplace: OnsiteFull timeFunction: DevOps, Cloud & InfrastructureEducation: bachelorsSkills: ["Problem-solving","Communication","Leadership","Mentoring","Collaboration"]

Lead Site Reliability Engineer responsible for ensuring the reliability, scalability, and performance of Mastercard’s Java/Spring-based applications within the Business Operations SRE team. Focused on automation, observability, and mentorship, the role balances proactive production readiness with incident response and blameless post-mortems to improve system reliability and customer experience.

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Mastercard
Mastercard
4 months ago

Lead Site Reliability Engineer

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Source: Company careers pageValidated by: Fursa AI
Status: Live

Job Summary

Lead Site Reliability Engineer responsible for ensuring the reliability, scalability, and performance of Mastercard’s Java/Spring-based applications within the Business Operations SRE team. Focused on automation, observability, and mentorship, the role balances proactive production readiness with incident response and blameless post-mortems to improve system reliability and customer experience.
Location: United States
Workplace: Onsite
Employment Type: Full time
Job Function: DevOps, Cloud & Infrastructure

Key Responsibilities

  • •Design, implement, and maintain reliable, scalable infrastructure and services in collaboration with product teams.
  • •Lead root cause analysis, automate alerts, and drive blameless post-mortems to prevent recurrence.
  • •Improve service lifecycle through CI/CD automation and proactive operations practices.
  • •Apply ITSM and operational design principles to ensure production readiness and risk mitigation.
  • •Mentor junior engineers and promote a culture of learning and collaboration across teams.

Pay and Benefits

Perks:Health Insurance401kPaid LeaveGym Membership

Key Requirements

  • •Proficiency in Java, Spring Framework, Python, or Go.
  • •Strong DevOps and configuration management skills.
  • •Experience with distributed systems and automation.
  • •Problem-solving, communication, and leadership abilities.
  • •Willingness to learn and collaborate across teams.
Experience:FintechPaymentsFinancial services
Education:Bachelor's
Skills:Problem-solvingCommunicationLeadershipMentoringCollaboration
Languages:English
Tech Stack:JavaSpringPythonGoDevOpsCI/CDMonitoringObservability

Company Brief

Mastercard
Mastercard is a global payments and technology company that processes transactions, provides fraud prevention and data services, and builds payment infrastructure for consumers, businesses, merchants and governments across 200+ countries.
Industry: Payments
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Purchase, New York, United States
Founded: 1966
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Glassdoor: 4.1
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