Made-to-Measure Specialist, Beverly Hills Flagship

Hermes
United States
Workplace: OnsiteFull timeUSD 29 - 31 hourlyFunction: Administration & Executive AssistanceExperience: 2+ yearsEducation: bachelorsSkills: ["Leadership","Communication","Planning","Organizational","Multitasking"]

Deliver highly developed made-to-measure (MTM) expertise in a fast-paced luxury boutique—advising clients on fabrics, style, and fit while partnering with tailors and the MTM métier. Meet individual sales goals, support store selling needs across métiers, and help train/assist staff on seasonal fabrics and MTM standards. Manage the full order lifecycle, ensure POS/CRM accuracy, uphold asset protection and store presentation standards, and provide Hermès-level client service.

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Hermes
Hermes
1 day ago

Made-to-Measure Specialist, Beverly Hills Flagship

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Last checked: 4 hours agoStatus: Live

Job Summary

Deliver highly developed made-to-measure (MTM) expertise in a fast-paced luxury boutique—advising clients on fabrics, style, and fit while partnering with tailors and the MTM métier. Meet individual sales goals, support store selling needs across métiers, and help train/assist staff on seasonal fabrics and MTM standards. Manage the full order lifecycle, ensure POS/CRM accuracy, uphold asset protection and store presentation standards, and provide Hermès-level client service.
Location: United States
Workplace: Onsite
Employment Type: Full time
Job Function: Administration & Executive Assistance
Seniority: Mid level

Key Responsibilities

  • •Provide MTM services by conveying expertise in fabric and custom suit details, including composition, style, and origin.
  • •Advise clients on product choice, style advice, and fit recommendations; partner with the tailor to support proper fit.
  • •Achieve personal sales objectives and meet individual goals while supporting general selling activities as needed.
  • •Manage the MTM program process end-to-end, including training staff, assisting with order generation/follow-through, and tracking orders start to finish.
  • •Process accurate POS transactions and maintain CRM files and after-sales administrative support; uphold asset protection and store standards.

Pay and Benefits

Salary: USD 29 - 31 hourly
Perks:Health InsuranceDentalVisionLife InsuranceDisabilityPaid LeaveParental Leave401k

Key Requirements

  • •2+ years of made-to-measure or custom clothing experience.
  • •Minimum two years of sales experience, with luxury environment experience preferred.
  • •Strong planning and organizational skills with attention to detail and ability to meet deadlines.
  • •Elevated leadership and communication skills, with even-tempered multitasking.
  • •Bachelor’s degree preferred but not required; open availability and ability to work in person at the work location.
Experience:2+ yearsLuxury retailCustom clothingMade-to-measure
Education:Bachelor's
Skills:LeadershipCommunicationPlanningOrganizationalMultitasking
Tech Stack:CRMPOS

Company Brief

Hermes
Hermès is a French luxury goods house specializing in high-end leather goods, ready-to-wear, accessories, fragrances, and homewares, renowned for craftsmanship and iconic products like the Birkin and Kelly bags.
Industry: Luxury Goods
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Paris, France
Founded: 1837
WebsiteLinkedIn