Principal Engineer – Completion & Well Intervention

Baker Hughes
Houston
Workplace: OnsiteFull timeFunction: Communications, PR & CommunitySkills: ["Leadership","Root cause analysis","Cross-functional collaboration","Mentoring","Data-driven problem solving"]

Drive end-to-end product performance, reliability, and technical support excellence for the CWI product portfolio. Lead performance engineering strategy, root-cause analysis, and long-term corrective actions, while building scalable support models with proactive monitoring and predictive maintenance. Provide technical escalation for complex customer issues, partnering with Product Management, R&D, Quality, and Operations to improve product design and reduce downtime and operational costs.

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Baker Hughes
Baker Hughes
2 months ago

Principal Engineer – Completion & Well Intervention

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Source: Company careers pageValidated by: Fursa AI
Last checked: 2 hours agoStatus: Live

Job Summary

Drive end-to-end product performance, reliability, and technical support excellence for the CWI product portfolio. Lead performance engineering strategy, root-cause analysis, and long-term corrective actions, while building scalable support models with proactive monitoring and predictive maintenance. Provide technical escalation for complex customer issues, partnering with Product Management, R&D, Quality, and Operations to improve product design and reduce downtime and operational costs.
Location: Houston
Workplace: Onsite
Employment Type: Full time
Job Function: Communications, PR & Community
Seniority: Manager level

Key Responsibilities

  • •Define and drive the performance engineering strategy for the CWI product line aligned with business and customer outcomes.
  • •Lead root cause analysis for critical product issues and ensure long-term corrective actions are implemented.
  • •Develop scalable support models including proactive monitoring and predictive maintenance.
  • •Provide technical escalation support for complex customer cases and high-impact incidents.
  • •Lead, mentor, and develop a team of product performance engineers and technical specialists, partnering with cross-functional groups to improve products and reduce downtime.

Pay and Benefits

Perks:Medical CareLife InsuranceDisability Programs401kAnnual BonusWellness Stipend

Key Requirements

  • •Bachelor’s or Master’s degree in Engineering (Electrical, Mechanical, Industrial, Systems, or related field).
  • •Minimum 12+ years of experience in product performance engineering, technical support, product development, or related fields.
  • •Proven leadership experience managing cross-functional engineering teams.
  • •Experience with complex product systems within CWI or similar product ecosystems.
  • •Familiarity with root cause analysis methodologies (e.g., 8D, Six Sigma, FMEA) and support/customer systems (ticketing, service management frameworks).
Experience:Energy technologyProduct performance engineeringTechnical supportProduct developmentRoot cause analysis
Education:
Skills:LeadershipRoot cause analysisCross-functional collaborationMentoringData-driven problem solving
Certifications:Six SigmaLeanPMP
Tech Stack:Advanced analyticsMonitoring toolsPredictive maintenanceAI/ML

Company Brief

Baker Hughes
Provides oilfield equipment, technologies, and services for the energy industry, including drilling, production, and industrial solutions. Serves upstream, midstream, and downstream customers worldwide with products and services focused on efficiency and reliability.
Industry: Energy Services
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Houston, United States
Founded: 1907
WebsiteLinkedIn