Coordinator, Consumer Engagement & Loyalty (m/f/d) - Hamburg

Pandora Group
Hamburg
Workplace: HybridFull timeFunction: Executive & General ManagementSkills: ["Organizational skills","Data-driven thinking","Analytical skills","Result orientation","Communication"]

Coordinate consumer engagement and loyalty activities for Northern Europe, executing email marketing campaigns and loyalty initiatives across the cluster (DACH, BENELUX, Nordics). Own the end-to-end newsletter workflow from planning and briefs to quality checks, and use campaign performance data to drive continuous optimization. Run A/B tests, manage the customer loyalty program, support lead-generation and loyalty actions, and deliver weekly KPI reporting while monitoring market trends.

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FursaFursa
Pandora Group
Pandora Group
3 hours ago

Coordinator, Consumer Engagement & Loyalty (m/f/d) - Hamburg

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Source: Company careers pageValidated by: Fursa AI
Last checked: 3 hours agoStatus: Live

Job Summary

Coordinate consumer engagement and loyalty activities for Northern Europe, executing email marketing campaigns and loyalty initiatives across the cluster (DACH, BENELUX, Nordics). Own the end-to-end newsletter workflow from planning and briefs to quality checks, and use campaign performance data to drive continuous optimization. Run A/B tests, manage the customer loyalty program, support lead-generation and loyalty actions, and deliver weekly KPI reporting while monitoring market trends.
Location: Hamburg
Workplace: Hybrid
Employment Type: Full time
Job Function: Executive & General Management
Seniority: Entry level

Key Responsibilities

  • •Operate email marketing campaigns and loyalty initiatives for the Northern Europe cluster (DACH, BENELUX, Nordics)
  • •Plan, create, and send newsletters; write newsletter copy and brief the graphics team
  • •Ensure quality assurance for email campaigns
  • •Analyze campaign performance, create reports, identify optimization potential, and run A/B tests with actionable recommendations
  • •Operate and support the Pandora customer loyalty program, including lead-generation and loyalty actions, and deliver weekly loyalty KPI reporting

Pay and Benefits

Perks:Paid LeaveRemote WorkLearning BudgetMeal AllowancePension

Key Requirements

  • •Completed studies in marketing, media, business, or a similar field
  • •At least one year of professional experience, ideally with email marketing tools such as Bloomreach
  • •Structured, highly organized working style
  • •Data-driven, numerically minded approach with strong analytical skills and result orientation
  • •Fluent German (native) and strong English written and spoken communication
Education:
Skills:Organizational skillsData-driven thinkingAnalytical skillsResult orientationCommunication
Languages:DeutschEnglish
Tech Stack:Bloomreach

Company Brief

Pandora Group
The Pandora Group (Pandora A/S) is the world's largest jewelry brand, headquartered in Copenhagen, Denmark.
Industry: Luxury Goods
Headquarters: Copenhagen, Denmark
Website