Internet Banking Specialist (Full Time) - Lubbock, Ave. Q

Prosperity Bancshares
United States
Workplace: OnsiteFull timeFunction: Banking, Lending & CreditEducation: high_schoolSkills: ["Customer service","Professional communication","Independent problem solving","Self-management","Multitasking"]

Manage day-to-day Internet Banking operations, including customer setup and maintenance, ACH origination/receiving, and daily transaction processing with posting and reconciliation. Monitor support inboxes and assist banking centers via phone for Internet Banking and ACH requests. Mitigate account takeover and Internet Banking fraud through related data input and actions, resolve more complex issues, and sometimes lead projects with minimal supervision.

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Prosperity Bancshares
Prosperity Bancshares
2 days ago

Internet Banking Specialist (Full Time) - Lubbock, Ave. Q

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Source: Company careers pageValidated by: Fursa AI
Last checked: 3 hours agoStatus: Live
Reposted: similar role first listed 1 month ago

Job Summary

Manage day-to-day Internet Banking operations, including customer setup and maintenance, ACH origination/receiving, and daily transaction processing with posting and reconciliation. Monitor support inboxes and assist banking centers via phone for Internet Banking and ACH requests. Mitigate account takeover and Internet Banking fraud through related data input and actions, resolve more complex issues, and sometimes lead projects with minimal supervision.
Location: United States
Workplace: Onsite
Employment Type: Full time
Job Function: Banking, Lending & Credit
Seniority: Mid level

Key Responsibilities

  • •Handle operations for Internet Banking and ACH origination/receiving.
  • •Perform Internet Banking setup and maintenance for customers.
  • •Mitigate account takeover and Internet Banking fraud through data input and related efforts.
  • •Process balance transaction entries and complete posting and reconciliation duties.
  • •Monitor the department’s support email inbox and provide telephone support; assist with ACH-related and other electronic banking requests.

Key Requirements

  • •High school diploma or equivalent.
  • •Preferred 4 years of bank operations or related experience.
  • •Fluent in Microsoft Office Suite (Excel, Outlook, Word, etc.).
  • •Ability to perform in a service-centric environment with positive, professional, courteous interactions.
  • •Self-starter who can manage multiple projects/duties with minimal supervision.
Experience:Bank operations
Education:High School
Skills:Customer serviceProfessional communicationIndependent problem solvingSelf-managementMultitasking
Tech Stack:Internet BankingACHMicrosoft OfficeExcelOutlookWord

Company Brief

Prosperity Bancshares
Operates Prosperity Bank, a Texas-based regional banking franchise offering commercial and consumer banking services, lending, treasury management, and wealth-related solutions through a network of branches across Texas and Oklahoma.
Industry: Banking
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Houston, United States
Founded: 1983
WebsiteLinkedIn