Account Manager
Delivery Hero
Amman
Workplace: OnsiteFull timeFunction: Customer Success & Account ManagementExperience: 2+ yearsEducation: bachelorsSkills: ["Communication","Negotiation","Interpersonal skills","Analytical skills","Customer-first mindset"]Manage and grow relationships with restaurant and vendor partners, serving as the main point of contact. Drive partner satisfaction, retention, and business growth through data-driven insights from sales and engagement metrics. Identify portfolio upsell and optimization opportunities, coordinate marketing campaigns, and lead regular business reviews. Collaborate with Marketing, Logistics, and Operations to resolve issues and ensure smooth onboarding, contract renewal, and compliance with service-level standards.

