Operations Coordinator

SRS Distribution
United States
Workplace: OnsiteFull timeUSD 25.87 - 32.93 hourlyFunction: Business OperationsExperience: 1-2 yearsEducation: high_schoolSkills: ["Communication","Customer service","Organizational skills","Time management","Problem-solving"]

Coordinate daily warehouse operations to ensure work orders are executed accurately and on schedule. Own resolution of customer complaints, supervise loading/unloading, and dispatch trucks using routing software for timely deliveries to customer worksites. Manage inventory with Agility—tracking stock levels, running cycle counts, and handling damaged or outdated inventory—while supporting order processing, day-end balancing, and branch leadership with data-driven reporting.

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SRS Distribution
SRS Distribution
3 days ago

Operations Coordinator

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Source: Company careers pageValidated by: Fursa AI
Last checked: 3 hours agoStatus: Live

Job Summary

Coordinate daily warehouse operations to ensure work orders are executed accurately and on schedule. Own resolution of customer complaints, supervise loading/unloading, and dispatch trucks using routing software for timely deliveries to customer worksites. Manage inventory with Agility—tracking stock levels, running cycle counts, and handling damaged or outdated inventory—while supporting order processing, day-end balancing, and branch leadership with data-driven reporting.
Location: United States
Workplace: Onsite
Employment Type: Full time
Job Function: Business Operations
Seniority: Entry level

Key Responsibilities

  • •Coordinate and manage daily warehouse operations to ensure work orders are executed precisely and on schedule.
  • •Resolve incoming customer complaints promptly and courteously, taking ownership and coordinating with warehouse and delivery teams to reach timely outcomes.
  • •Supervise accurate loading and unloading of orders for vendors and customers while ensuring adherence to company standards.
  • •Use routing software to dispatch trucks and support timely, accurate product delivery to customer worksites.
  • •Perform inventory management tasks (purchasing support, weekly cycle counts, and resolution of damaged/outdated stock) and run order processing/day-end balancing with reporting to branch leadership.
Travel: Low travel

Pay and Benefits

Salary: USD 25.87 - 32.93 hourly
Perks:OvertimeCar AllowanceTravel Allowance

Key Requirements

  • •Excellent verbal and written communication skills for professional interactions and customer complaint resolution.
  • •Proven customer service and interpersonal skills with the ability to resolve complaints promptly.
  • •Strong organizational skills and attention to detail, with demonstrated time management and ability to meet deadlines in a fast-paced environment.
  • •Analytical and problem-solving skills to address operational challenges efficiently.
  • •Ability to use Agility software and Microsoft Office Suite to track inventory and generate reports; valid drivers license required.
Experience:1-2 years
Education:High School
Skills:CommunicationCustomer serviceOrganizational skillsTime managementProblem-solving
Licenses:Valid drivers license
Tech Stack:AgilityMicrosoft Office SuiteOn Demand routing

Company Brief

SRS Distribution
SRS Distribution is a leading distributor of roofing materials and complementary building products across the United States, serving contractors and dealers through a broad network of branches and supply-chain services.
Industry: Wholesale & Distribution
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Established Company
Funding: Private Equity Backed
Headquarters: McKinney, United States
Founded: 2007
WebsiteLinkedIn