Interim Lead (Saint Catharines, ON, CA, L2T 2K9)

Sephora
Canada
Workplace: OnsiteFull timeCAD 22.2 - 26.1 hourlyFunction: Administration & Executive AssistanceSkills: ["Leadership","Coaching","Communication","Teamwork","Customer service"]

Lead the Sephora store team on the floor as an Interim Lead, driving store success through exceptional client service, coaching, and strong sales execution. Inspire and empower associates to deliver personalized recommendations, hit goals, and grow through ongoing feedback and development. Support day-to-day operations including inventory, visual merchandising, and maintaining store standards while fostering a safe, inclusive, client-first environment.

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FursaFursa
Sephora
Sephora
1 day ago

Interim Lead (Saint Catharines, ON, CA, L2T 2K9)

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Source: Company careers pageValidated by: Fursa AI
Last checked: 1 hour agoStatus: Live
Reposted: similar role first listed 5 months ago

Job Summary

Lead the Sephora store team on the floor as an Interim Lead, driving store success through exceptional client service, coaching, and strong sales execution. Inspire and empower associates to deliver personalized recommendations, hit goals, and grow through ongoing feedback and development. Support day-to-day operations including inventory, visual merchandising, and maintaining store standards while fostering a safe, inclusive, client-first environment.
Location: Canada
Workplace: Onsite
Employment Type: Full time
Job Function: Administration & Executive Assistance
Seniority: Manager level

Key Responsibilities

  • •Lead and inspire the team to deliver exceptional client service and achieve sales goals.
  • •Contribute to store success through client engagement, product knowledge, and personalized recommendations.
  • •Provide ongoing feedback and development to improve team performance.
  • •Support onboarding and continuous learning across service excellence, loyalty programs, and brand initiatives.
  • •Assist with inventory, visual merchandising, and maintaining store standards while upholding Sephora policies.

Pay and Benefits

Salary: CAD 22.2 - 26.1 hourly

Key Requirements

  • •Minimum 2 years of leadership experience in a retail, hospitality, or service environment.
  • •Proven ability to coach and inspire teams to achieve goals.
  • •Strong sales and client service skills.
  • •Excellent communication and interpersonal skills.
  • •Physically able to lift and carry up to 50 pounds.
Experience:RetailHospitalityService
Skills:LeadershipCoachingCommunicationTeamworkCustomer service

Company Brief

Sephora
Global retailer of cosmetics, skincare, fragrance and beauty accessories operating physical stores and e-commerce. Sephora offers multi-brand product assortments, in-store services, and digital experiences and is a subsidiary of LVMH.
Industry: Omnichannel Retail
Company Size: Enterprise (1,001+ employees)
Growth: Established Company
Headquarters: Paris, France
Founded: 1969
WebsiteLinkedIn