Seasonal Sales Support Associate, Palo Alto

Hermes
Palo Alto
Workplace: OnsiteSeasonalUSD 22 - 23 hourlyFunction: SalesExperience: 1+ yearsSkills: ["Communication","Customer service","Detail oriented","Organizational","Difficult situations","Compassion","Composure","Team collaboration"]

Provide clerical and selling support for front- and back-of-house operations in a Hermès luxury boutique. Deliver consistently high client service (greeting, assisting, answering questions, point-of-sale wrapping/packaging), support the sales team with merchandising and stock-room preparation, maintain selling floor standards, help with client service/concierge/host activities, and assist after-sales tasks such as logging repairs and contacting clients.

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Hermes
Hermes
1 day ago

Seasonal Sales Support Associate, Palo Alto

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Source: Company careers pageValidated by: Fursa AI
Last checked: 12 hours agoStatus: Live

Job Summary

Provide clerical and selling support for front- and back-of-house operations in a Hermès luxury boutique. Deliver consistently high client service (greeting, assisting, answering questions, point-of-sale wrapping/packaging), support the sales team with merchandising and stock-room preparation, maintain selling floor standards, help with client service/concierge/host activities, and assist after-sales tasks such as logging repairs and contacting clients.
Location: Palo Alto
Workplace: Onsite
Employment Type: Seasonal
Job Function: Sales
Seniority: Entry level

Key Responsibilities

  • •Provide prompt, friendly client greeting and assistance, including wrapping and packaging at point of sale
  • •Support the sales team with selling process tasks such as hanging merchandise, returning items to the floor, retrieving stock, and preparing the stock room
  • •Organize and prioritize workstations and the selling floor; keep merchandise standards and ensure items are stocked (bags, boxes, note cards, ribbons, stationery, etc.)
  • •Support client service/concierge/doorperson/greeter-host activities
  • •Answer phones in a timely manner and support after-sales work by logging repairs, contacting clients, and maintaining active records

Pay and Benefits

Salary: USD 22 - 23 hourly

Key Requirements

  • •Minimum 1 year of experience
  • •Consistently provide high levels of service to clients (prompt, friendly greeting; offer to assist and answer questions)
  • •Strong communication, customer service orientation, and ability to handle difficult situations with grace, compassion, and composure
  • •Detail-oriented with strong organizational skills to manage workstations and the selling floor
  • •Computer skills: Microsoft Office; ability to lift 0-25 lbs without assistance
Experience:1+ years
Skills:CommunicationCustomer serviceDetail orientedOrganizationalDifficult situationsCompassionComposureTeam collaboration
Tech Stack:Microsoft Office

Company Brief

Hermes
Hermès is a French luxury goods house specializing in high-end leather goods, ready-to-wear, accessories, fragrances, and homewares, renowned for craftsmanship and iconic products like the Birkin and Kelly bags.
Industry: Luxury Goods
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Paris, France
Founded: 1837
WebsiteLinkedIn