Regional Delivery Manager

Apparel Group
Dubai
Workplace: OnsiteFull timeFunction: Program & Project Management (PMO)Experience: 5+ yearsEducation: bachelorsSkills: ["Communication","Leadership","Problem-solving"]

Oversee planning, execution, and optimization of regional delivery operations, including route planning, scheduling, and resource allocation. Lead a delivery team, collaborate with customer service, sales and logistics, monitor SLAs and KPIs, and drive process improvements to enhance efficiency and customer satisfaction.

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Apparel Group
Apparel Group
6 months ago

Regional Delivery Manager

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Source: Company careers pageValidated by: Fursa AI
Last checked: 20 hours agoStatus: Live

Job Summary

Oversee planning, execution, and optimization of regional delivery operations, including route planning, scheduling, and resource allocation. Lead a delivery team, collaborate with customer service, sales and logistics, monitor SLAs and KPIs, and drive process improvements to enhance efficiency and customer satisfaction.
Location: Dubai
Workplace: Onsite
Employment Type: Full time
Job Function: Program & Project Management (PMO)
Seniority: Manager level

Key Responsibilities

  • •Manage and optimize delivery operations, including route planning, scheduling, and resource allocation
  • •Ensure timely and efficient delivery of products to customers, meeting service level agreements (SLAs) and key performance indicators (KPIs)
  • •Lead a team of delivery personnel, providing guidance, coaching, and development opportunities
  • •Analyze and improve delivery processes, identifying opportunities for cost savings and efficiency gains
  • •Collaborate with cross-functional teams, including customer service, sales, and logistics, to ensure seamless delivery experiences

Key Requirements

  • •Bachelor's degree in Logistics, Supply Chain Management, or related field
  • •Minimum 5 years of experience in logistics or delivery management, preferably in a regional or senior role
  • •Proven track record of improving delivery operations and customer satisfaction
  • •Strong leadership, communication, and problem-solving skills
  • •Experience with transportation management systems (TMS) and logistics operations management systems (LMS)
Experience:5+ yearsLogisticsDelivery managementRegional experience
Education:Bachelor's
Skills:CommunicationLeadershipProblem-solving
Languages:English
Tech Stack:TMSLMSTransportation Management SystemsLogistics Operations Management Systems

Company Brief

Apparel Group
Apparel Group is a global fashion and lifestyle retail conglomerate operating a portfolio of international and homegrown brands across store and online channels, managing franchising, wholesale and retail operations across the Middle East, Asia and beyond.
Industry: Omnichannel Retail
Company Size: Enterprise (1,001+ employees)
Growth: Established Company
Headquarters: Dubai, United Arab Emirates
Founded: 1996
WebsiteLinkedIn