Incident Response Manager - Abuse Operations
Dublin
Workplace: OnsiteFull timeFunction: Solutions Engineering & Sales EngineeringExperience: 10+ yearsEducation: mastersSkills: ["Written communication","Verbal communication","Cross-functional alignment","Mentorship","Risk mitigation"]Lead end-to-end fraud and abuse incident response as incident commander for high-risk accounts and urgent events like ATO and card testing. Investigate and remediate incidents using Fraud Taxonomy 3.0 signals and enrichment, then build incident response strategies, runbooks, and gamedays to pressure-test processes. Partner with security, data science, legal, and policy teams to create agentic response workflows, improve KPIs, and mentor teammates to raise quality standards.
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