Sales and Service Leader - Full Time

Sephora
United States
Workplace: OnsiteFull timeUSD 24 - 27.5 hourlyFunction: SalesSkills: ["Leadership","Coaching","Communication","Client-first mindset","Teamwork"]

Lead store success by inspiring and coaching team members to deliver exceptional client service and hit sales goals. Drive performance through client engagement, expert product knowledge, and personalized recommendations. Support ongoing growth with feedback, onboarding, and continuous training across service excellence, loyalty programs, product expertise, and brand initiatives. Assist with daily operations including inventory and visual merchandising while upholding Sephora standards for a safe, inclusive shopping experience.

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FursaFursa
Sephora
Sephora
1 day ago

Sales and Service Leader - Full Time

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Source: Company careers pageValidated by: Fursa AI
Last checked: 12 hours agoStatus: Live

Job Summary

Lead store success by inspiring and coaching team members to deliver exceptional client service and hit sales goals. Drive performance through client engagement, expert product knowledge, and personalized recommendations. Support ongoing growth with feedback, onboarding, and continuous training across service excellence, loyalty programs, product expertise, and brand initiatives. Assist with daily operations including inventory and visual merchandising while upholding Sephora standards for a safe, inclusive shopping experience.
Location: United States
Workplace: Onsite
Employment Type: Full time
Job Function: Sales
Seniority: Manager level

Key Responsibilities

  • •Lead and inspire team members to deliver exceptional client service and achieve sales goals
  • •Contribute to overall store success through client engagement, product knowledge, and personalized recommendations
  • •Provide ongoing feedback and development to elevate team performance
  • •Support onboarding and continuous learning across service excellence, loyalty programs, product expertise, and brand initiatives
  • •Assist with inventory, visual merchandising, and maintaining store standards

Pay and Benefits

Salary: USD 24 - 27.5 hourly
Perks:Health Insurance

Key Requirements

  • •Minimum 2 years of leadership experience in a retail, hospitality, or service environment
  • •Proven ability to coach and inspire teams to achieve goals
  • •Strong sales and client service skills
  • •Excellent communication and interpersonal skills
  • •Comfortable in a fast-paced environment and able to absorb and share product knowledge and training
Experience:RetailHospitalityService
Skills:LeadershipCoachingCommunicationClient-first mindsetTeamwork

Company Brief

Sephora
Global retailer of cosmetics, skincare, fragrance and beauty accessories operating physical stores and e-commerce. Sephora offers multi-brand product assortments, in-store services, and digital experiences and is a subsidiary of LVMH.
Industry: Omnichannel Retail
Company Size: Enterprise (1,001+ employees)
Growth: Established Company
Headquarters: Paris, France
Founded: 1969
WebsiteLinkedIn