General Manager, B2B Marketplace (VP-Level)

Vetcove
United States
Workplace: RemoteFull timeUSD 170,000 - 280,000 annuallyFunction: Executive & General ManagementEducation: bachelorsSkills: ["People leadership","Collaboration","Attention to detail","Project management","Quantitative problem solving"]

Own the performance and operations of the Clinic Purchasing Platform while leading the Account Management and Customer Experience organizations. Drive adoption, retention, and long-term partner success for Vetcove’s largest enterprise customers by partnering cross-functionally with Product, Engineering, Sales, Marketing, and Operations. Scale the team through two experienced managers, run regular business reviews, use customer and market feedback to shape strategy, and ensure commitments are delivered reliably.

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Vetcove
Vetcove
2 days ago

General Manager, B2B Marketplace (VP-Level)

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Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 14 hours agoStatus: Live
Reposted: similar role first listed 1 month ago

Job Summary

Own the performance and operations of the Clinic Purchasing Platform while leading the Account Management and Customer Experience organizations. Drive adoption, retention, and long-term partner success for Vetcove’s largest enterprise customers by partnering cross-functionally with Product, Engineering, Sales, Marketing, and Operations. Scale the team through two experienced managers, run regular business reviews, use customer and market feedback to shape strategy, and ensure commitments are delivered reliably.
Location: United States
Workplace: Remote
Employment Type: Full time
Job Function: Executive & General Management
Seniority: Sr. Director level

Key Responsibilities

  • •Own the performance and operations of the Clinic Purchasing Platform and support Vetcove’s enterprise customer relationships.
  • •Lead and develop two managers responsible for account management and customer experience for ~15 customer-facing professionals.
  • •Partner with Product, Engineering, Sales, Marketing, and Operations to prioritize customer needs and drive cross-functional initiatives.
  • •Gather customer and market feedback to inform commercial strategy, product direction, and long-term investment decisions.
  • •Conduct executive-level business reviews and provide guidance on customer proposals, business reviews, strategic plans, and performance updates.
Travel: Medium travel

Pay and Benefits

Salary: USD 170,000 - 280,000 annually
Perks:Remote WorkHealth InsuranceDentalVision401kEquityHome OfficePaid Leave

Key Requirements

  • •Bachelor’s degree.
  • •8+ years in account management, relationship-based sales, or similar experience.
  • •Previous people management experience, including managing managers or leading via other leaders.
  • •Proven experience managing complex enterprise relationships.
  • •Strong attention to detail, project management skills, and comfort working on detailed ongoing projects.
Education:Bachelor's
Skills:People leadershipCollaborationAttention to detailProject managementQuantitative problem solving
Tech Stack:ExcelPowerPointWord

Eligibility

Work Authorization:Authorization required. Sponsorship not provided.

Company Brief

Vetcove
Operates an online marketplace and procurement platform for veterinary clinics, aggregating products and suppliers to simplify ordering, compare pricing, and streamline supply management for animal health practices.
Industry: Procurement Platforms
Company Size: Medium (51 to 250 employees)
Growth: Growth Stage Startup
Headquarters: Boston, United States
Founded: 2015
WebsiteLinkedIn