Senior Fraud Specialist / Supervisor

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 3 hours agoStatus: Live

Job Summary

Oversee fraud prevention across debit card, ATM, ACH, checks, and online transactions for consumer and business accounts. Document and improve control processes, manage fraud loss planning and variances, and develop fraud awareness training. Investigate dealer transaction activity for commission fraud, maintain fraud procedures within the Fraud Manual, analyze fraud trends and MIS, and report monthly results. Guide direct reports to ensure fraud risk operations follow division concepts and credit policies.

Location: Cairo

Workplace: Onsite

Employment Type: Full time

Job Function: Solutions Engineering & Sales Engineering

Seniority: Manager level

Key Responsibilities

•Assist customers with electronic/check fraudulent and merchant dispute transactions across debit card, ATM, ACH, checks, and online channels.
•Document current control processes and recommend enhancements; establish and maintain fraud procedures in the Fraud Manual and ensure compliance with credit policies.
•Develop and manage fraud loss planning, monitor variances, and submit monthly fraud trend reports to the Senior Fraud Manager.
•Investigate dealer transactions to prevent commission fraud and apply penalty schemes for violations; audit quality of sale.
•Research and report advanced fraud issues, analyze MIS to maximize cost/quality efficiency, and guide direct reports to maintain division standards.

Key Requirements

•1–4 years of experience in fraud-related investigations and fraud risk operations.
•Experience handling escalated customer service issues in a fraud context.
•Proficiency with Microsoft Excel and Word to analyze data and prepare reports.
•Ability to document control processes and recommend enhancements to fraud procedures.
•Ability to influence internal and external partners and provide guidance to direct reports.

Experience:1-4 yearsFinancial servicesInvestmentSecuritiesFunds

Skills:Result orientationOperational awarenessBuilding networksCustomer centricityInfluencing partners

Tech Stack:Microsoft ExcelMicrosoft Word

Eligibility

Nationality:Egypt

Company Brief

Raya Holding

Website

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Raya Holding

4 years ago

Senior Fraud Specialist / Supervisor

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 3 hours agoStatus: Live

Job Summary

Location: Cairo

Workplace: Onsite

Employment Type: Full time

Job Function: Solutions Engineering & Sales Engineering

Seniority: Manager level

Key Responsibilities

•Assist customers with electronic/check fraudulent and merchant dispute transactions across debit card, ATM, ACH, checks, and online channels.
•Document current control processes and recommend enhancements; establish and maintain fraud procedures in the Fraud Manual and ensure compliance with credit policies.
•Develop and manage fraud loss planning, monitor variances, and submit monthly fraud trend reports to the Senior Fraud Manager.
•Investigate dealer transactions to prevent commission fraud and apply penalty schemes for violations; audit quality of sale.
•Research and report advanced fraud issues, analyze MIS to maximize cost/quality efficiency, and guide direct reports to maintain division standards.

Key Requirements

•1–4 years of experience in fraud-related investigations and fraud risk operations.
•Experience handling escalated customer service issues in a fraud context.
•Proficiency with Microsoft Excel and Word to analyze data and prepare reports.
•Ability to document control processes and recommend enhancements to fraud procedures.
•Ability to influence internal and external partners and provide guidance to direct reports.

Experience:1-4 yearsFinancial servicesInvestmentSecuritiesFunds

Skills:Result orientationOperational awarenessBuilding networksCustomer centricityInfluencing partners

Tech Stack:Microsoft ExcelMicrosoft Word

Eligibility

Nationality:Egypt

Company Brief

Raya Holding

Website