Aon

3 months ago

Assistant Vice President, Account Management

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 17 hours agoStatus: Live

Job Summary

Own day-to-day client relationships for an Employee Benefits/Health Solutions portfolio, driving retention, growth, and positive NPS through short- and long-term strategy aligned to client needs. Oversee the full client journey—from compliance and documentation to payments, reports, and client visits—while meeting portfolio financial targets. Lead Health Solutions broking and placement by managing carrier relationships, coordinating RFPs and proposals, and ensuring accurate, timely execution.

Location: Jakarta

Workplace: Hybrid

Employment Type: Full time

Job Function: Customer Success & Account Management

Seniority: Sr. Director level

Key Responsibilities

•Manage day-to-day client operations to retain, grow, and develop business aligned with unit goals.
•Build strong client relationships to drive positive NPS results.
•Develop and execute short- and long-term strategies aligned with client needs and company goals.
•Oversee the full client journey, including compliance, documentation, payments, reports, and client visits.
•Maintain carrier relationships and manage RFP submissions, quotations, and proposal clarifications; review proposals for accuracy and completeness.

Key Requirements

•5–10 years of experience in Employee Benefits within a broker firm or insurance company.
•Strong command of English (written and verbal).
•Strong interpersonal and communication skills with the ability to engage stakeholders at all levels.
•Strong negotiation skills to influence and secure favorable outcomes.
•Highly organized with time-management skills and high attention to detail and accuracy.

Experience:5-10 yearsEmployee benefitsInsuranceBrokerage

Skills:CommunicationInterpersonal skillsNegotiationTime managementAttention to detail

Languages:English

Company Brief

Aon

Global professional services firm providing risk, retirement, human resources, and insurance brokerage solutions to clients worldwide, including consulting, reinsurance, and data-driven risk management services.

Industry: Insurance

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: London, United Kingdom

Founded: 1982

Glassdoor: 3.9

Website LinkedIn Glassdoor

Loading job details...

Preparing the role view and application actions.

Aon