Program Director

General Dynamics
Raleigh
Workplace: HybridFull timeUSD 161,500 - 218,500 annuallyFunction: Executive & General ManagementExperience: 14+ yearsEducation: mastersSkills: ["Building high performance team","Collaboration","Communication","Leadership","Customer interaction","Human relations"]

Lead fiscal agent operations for the NCMMIS program, supporting the NCTracks multi-payer claims adjudication system and serving as Medicaid fiscal agent for NC DHHS. Own successful program operations, drive monthly service level commitments, manage evolving customer needs through contractual change control, and handle stakeholder performance escalations. Serve as second-in-command for NCMMIS, provide deep Medicaid/Health Choice subject-matter expertise, and guide financial planning, budgeting, and optimization.

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General Dynamics
General Dynamics
1 day ago

Program Director

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Job Summary

Lead fiscal agent operations for the NCMMIS program, supporting the NCTracks multi-payer claims adjudication system and serving as Medicaid fiscal agent for NC DHHS. Own successful program operations, drive monthly service level commitments, manage evolving customer needs through contractual change control, and handle stakeholder performance escalations. Serve as second-in-command for NCMMIS, provide deep Medicaid/Health Choice subject-matter expertise, and guide financial planning, budgeting, and optimization.
Location: Raleigh
Workplace: Hybrid
Employment Type: Full time
Job Function: Executive & General Management
Seniority: Director level

Key Responsibilities

  • •Ensure successful operation of the program and meet customer objectives.
  • •Achieve monthly service level commitments to the customer.
  • •Adapt the program to evolving customer needs using contractual change management and collaborate with customer executives.
  • •Handle performance escalations from program stakeholders and serve as second in command for NCMMIS.
  • •Lead planning, budgeting, and optimization of financial performance for program areas under this role.
Travel: Low travel

Pay and Benefits

Salary: USD 161,500 - 218,500 annually
Perks:401kHealth InsuranceDentalVisionPaid LeaveLearning Budget

Key Requirements

  • •Master’s degree or an equivalent combination of education and experience.
  • •14+ years of related experience in healthcare administrative management.
  • •10+ years of experience in State Medicaid.
  • •5+ years of leadership experience in a large organization.
  • •PMI PMP Certification or commitment to achieve certification.
Experience:14+ yearsHealthcareHealthcare administrative managementMedicaidState governmentClaims adjudicationHealth IT
Education:Master's
Skills:Building high performance teamCollaborationCommunicationLeadershipCustomer interactionHuman relations
Certifications:PMI PMP

Company Brief

General Dynamics
Provides IT, systems engineering, cybersecurity, cloud, and mission support services to U.S. federal civilian and defense agencies, delivering large-scale technology solutions and managed services for national security and government operations.
Industry: Defense Technology
Company Size: Enterprise (1,001+ employees)
Growth: Established Company
Headquarters: Tysons / Fairfax, United States
WebsiteLinkedIn