12 hours ago

TikTok Local Services - Creator & Content Policy Manager

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 12 hours agoStatus: Live

Job Summary

Own creator and content governance for TikTok Local Services by designing and implementing end-to-end trust and experience programs. Analyze issues from data and user feedback, define policies for regulatory, compliance, cultural, and promotional risks, and implement lifecycle governance across onboarding/offboarding and account health. Partner with cross-functional teams (Algorithm, Product, Engineering, Legal), balance risk with sustainable growth, and run data-driven monitoring and emergency investigations.

Location: Singapore

Employment Type: Full time

Job Function: Content & Editorial (Writing/Editing)

Seniority: Manager level

Key Responsibilities

•Devise governance strategies to ensure trust in the creator and content ecosystem of TikTok Local Services.
•Analyze issues using data and user feedback; formulate governance strategies and implement measures to enhance ecosystem safety with cross-functional teams.
•Establish policies to govern regulatory, compliance, cultural, and promotional issues; regulate risks and quality across the ecosystem.
•Build a creator lifecycle governance strategy system (onboarding, offboarding, benefits/funds control, account health) and improve governance efficiency.
•Monitor the ecosystem using data-driven and investigative methods; respond to emergencies and conduct ad-hoc investigations as needed.

Key Requirements

•5+ years driving data-driven governance and experience programs within O2O, local services, e-commerce, trust & safety, or related areas.
•Hands-on experience regulating merchant/creator risks and running governance & experience programmes.
•Bachelor’s degree or above, preferably in a quantitative field such as Mathematics, Statistics, Engineering, or Data Analytics.
•Proficiency using analytical and querying tools for data analysis, including SQL, Python, and Excel.
•Ability to manage complex programmes/projects and communicate effectively across multiple cross-functional teams.

Experience:5+ yearsO2OLocal servicesE-commerceStrategy consultingTrust and safetyContent risksSeller risksGovernance & experience programs

Education:Bachelor's in Mathematics, Statistics, Engineering, Data Analytics (preferred)

Skills:Strategic thinkingProgramme managementCommunicationCross-functional influenceProactiveIndependentHandling ambiguity

Tech Stack:SQLPythonExcel

Company Brief

TikTok

Short-form video platform that lets users create, share, and discover entertainment content through algorithmic recommendations. It also offers advertising and creator tools for brands, influencers, and businesses.

Industry: Digital Media

Company Size: Enterprise (1,001+ employees)

Growth: Scaleup

Headquarters: Singapore, Singapore

Founded: 2016

Website LinkedIn

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TikTok

12 hours ago

TikTok Local Services - Creator & Content Policy Manager

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 12 hours agoStatus: Live

Job Summary

Location: Singapore

Employment Type: Full time

Job Function: Content & Editorial (Writing/Editing)

Seniority: Manager level

Key Responsibilities

•Devise governance strategies to ensure trust in the creator and content ecosystem of TikTok Local Services.
•Analyze issues using data and user feedback; formulate governance strategies and implement measures to enhance ecosystem safety with cross-functional teams.
•Establish policies to govern regulatory, compliance, cultural, and promotional issues; regulate risks and quality across the ecosystem.
•Build a creator lifecycle governance strategy system (onboarding, offboarding, benefits/funds control, account health) and improve governance efficiency.
•Monitor the ecosystem using data-driven and investigative methods; respond to emergencies and conduct ad-hoc investigations as needed.

Key Requirements

•5+ years driving data-driven governance and experience programs within O2O, local services, e-commerce, trust & safety, or related areas.
•Hands-on experience regulating merchant/creator risks and running governance & experience programmes.
•Bachelor’s degree or above, preferably in a quantitative field such as Mathematics, Statistics, Engineering, or Data Analytics.
•Proficiency using analytical and querying tools for data analysis, including SQL, Python, and Excel.
•Ability to manage complex programmes/projects and communicate effectively across multiple cross-functional teams.

Experience:5+ yearsO2OLocal servicesE-commerceStrategy consultingTrust and safetyContent risksSeller risksGovernance & experience programs

Education:Bachelor's in Mathematics, Statistics, Engineering, Data Analytics (preferred)

Skills:Strategic thinkingProgramme managementCommunicationCross-functional influenceProactiveIndependentHandling ambiguity

Tech Stack:SQLPythonExcel

Company Brief

TikTok

Industry: Digital Media

Company Size: Enterprise (1,001+ employees)

Growth: Scaleup

Headquarters: Singapore, Singapore

Founded: 2016

Website LinkedIn