IT Manager

Maven AGI
Boston
Workplace: HybridFull timeUSD 150,000 - 180,000 annuallyFunction: IT Operations (Systems/Network Admin)Experience: 5+ yearsSkills: ["Service mindset","Problem-solving","Troubleshooting","Process improvement","Automation mindset"]

Own day-to-day IT operations for Maven employees, serving as the go-to resource for hardware, software, identity access, endpoints, and workplace technology. Manage onboarding/offboarding, identity and access management (Okta), device management (Jamf Pro), and SaaS/internal systems. Support office networking and AV setups, troubleshoot employee IT issues, and strengthen security/compliance controls. Improve workflows through automation and infrastructure-as-code using Pulumi, partnering cross-functionally to scale reliably as the company grows.

Loading

Loading job details...

Preparing the role view and application actions.

FursaFursa
Maven AGI
Maven AGI
5 days ago

IT Manager

âś“ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 8 hours agoStatus: Live
Reposted: similar role first listed 4 months ago

Job Summary

Own day-to-day IT operations for Maven employees, serving as the go-to resource for hardware, software, identity access, endpoints, and workplace technology. Manage onboarding/offboarding, identity and access management (Okta), device management (Jamf Pro), and SaaS/internal systems. Support office networking and AV setups, troubleshoot employee IT issues, and strengthen security/compliance controls. Improve workflows through automation and infrastructure-as-code using Pulumi, partnering cross-functionally to scale reliably as the company grows.
Location: Boston
Workplace: Hybrid
Employment Type: Full time
Job Function: IT Operations (Systems/Network Admin)
Seniority: Manager level

Key Responsibilities

  • •Own day-to-day IT operations and employee support as a go-to resource for hardware, software, access, connectivity, and other technology needs.
  • •Manage onboarding and offboarding, including laptops, account provisioning, permissions, software access, and equipment collection.
  • •Administer identity and access management (Okta) and related systems to ensure appropriate, secure access.
  • •Manage devices/endpoints using Jamf Pro, including provisioning, configuration, security policies, inventory, and troubleshooting.
  • •Improve and automate IT workflows and maintain infrastructure-as-code practices using tools such as Pulumi; support security and compliance initiatives.

Pay and Benefits

Salary: USD 150,000 - 180,000 annually
Equity and Bonus:Equity
Perks:Health InsuranceDentalVisionHsaFsaPaid LeavePaid ParentalGym MembershipHome OfficeLearning Budget

Key Requirements

  • •5+ years of experience in IT, IT operations, systems administration, systems engineering, or a related field, ideally in a fast-growing technology company.
  • •Hands-on experience owning or significantly contributing to day-to-day IT for an in-office or hybrid workforce.
  • •Strong identity and access management experience, ideally Okta or a similar platform.
  • •Strong device management experience, ideally Jamf Pro, comfortable supporting a primarily Mac environment.
  • •Experience administering SaaS applications and employee technology systems, including troubleshooting across laptops, identity/access, applications, and networks.
Experience:5+ yearsSaaSEnterprise softwareAITechnology company
Skills:Service mindsetProblem-solvingTroubleshootingProcess improvementAutomation mindset
Tech Stack:OktaJamf ProPulumiInfrastructure as codeZoomGoogle MeetWiFiSaaSMac

Company Brief

Maven AGI
Builds enterprise-ready AI agents and a connected platform to unify customer support, sales, and operations—using generative AI to automate complex workflows and improve resolution rates for large enterprises.
Industry: AI & Machine Learning
Company Size: Medium (51 to 250 employees)
Growth: Growth Stage Startup
Funding: Series B
Headquarters: Boston, United States
Founded: 2023
Glassdoor
Glassdoor: 3.5
WebsiteLinkedInGlassdoor