Sales and Service Leader - Full Time

Sephora
United States
Workplace: OnsiteFull timeUSD 28 - 32 hourlyFunction: SalesExperience: 2+ yearsSkills: ["Client service","Leadership","Coaching","Communication","Interpersonal skills"]

Lead Sephora’s store success by coaching and empowering your team to deliver exceptional client service, drive sales through personalized recommendations, and help the store exceed goals. Support onboarding and ongoing training in service excellence, loyalty programs, and product expertise. Assist with daily operations like inventory and visual merchandising while upholding store standards and fostering an inclusive, welcoming environment.

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FursaFursa
Sephora
Sephora
6 days ago

Sales and Service Leader - Full Time

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Last checked: 53 minutes agoStatus: Live

Job Summary

Lead Sephora’s store success by coaching and empowering your team to deliver exceptional client service, drive sales through personalized recommendations, and help the store exceed goals. Support onboarding and ongoing training in service excellence, loyalty programs, and product expertise. Assist with daily operations like inventory and visual merchandising while upholding store standards and fostering an inclusive, welcoming environment.
Location: United States
Workplace: Onsite
Employment Type: Full time
Job Function: Sales
Seniority: Manager level

Key Responsibilities

  • •Lead and inspire the team to deliver exceptional client service and achieve sales goals.
  • •Drive store performance through strong client engagement and expert product knowledge.
  • •Provide ongoing feedback and development to elevate team performance.
  • •Support onboarding and continuous learning across service excellence, loyalty programs, product expertise, and brand initiatives.
  • •Assist with inventory, visual merchandising, and maintaining store standards while upholding Sephora policies.

Pay and Benefits

Salary: USD 28 - 32 hourly
Perks:Health Insurance

Key Requirements

  • •Minimum 2 years of leadership experience in a retail, hospitality, or service environment.
  • •Proven ability to coach and inspire teams to achieve goals.
  • •Strong sales and client service skills.
  • •Excellent communication and interpersonal skills.
  • •Ability to learn and share product knowledge/training, and physically lift and carry up to 50 pounds.
Experience:2+ years
Skills:Client serviceLeadershipCoachingCommunicationInterpersonal skills

Company Brief

Sephora
Global retailer of cosmetics, skincare, fragrance and beauty accessories operating physical stores and e-commerce. Sephora offers multi-brand product assortments, in-store services, and digital experiences and is a subsidiary of LVMH.
Industry: Omnichannel Retail
Company Size: Enterprise (1,001+ employees)
Growth: Established Company
Headquarters: Paris, France
Founded: 1969
WebsiteLinkedIn