SentiLink

1 month ago

Head of Fraud Intelligence

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 1 hour agoStatus: Live

Job Summary

Lead SentiLink’s Fraud Intelligence Team (FIT) to a high-impact, scalable function. Own operating model, labeling quality, and analytics to deliver actionable fraud insights, build talent pipelines, and drive measurable fraud prevention in a remote US-based role across Product, R&D, Analytics, and GTM. Partner with cross-functional stakeholders to elevate fraud intelligence as a strategic business tracer.

Location: United States

Workplace: Remote

Employment Type: Full time

Job Function: Administration & Executive Assistance

Seniority: Director level

Key Responsibilities

•Establish clear performance baselines and operational metrics for FIT, including labeling volume, quality, turnaround time, cost efficiency, SLA adherence, and downstream business impact
•Design and implement scalable quality assurance processes, including sampling methodologies, review frameworks, feedback mechanisms, and escalation procedures to continuously improve labeling accuracy and consistency
•Reimagine FIT's operating model, workflows, tooling, and team structure to improve efficiency, scalability, and business outcomes
•Build a best-in-class entry-level talent program by defining hiring profiles, onboarding experiences, training programs, and career development pathways for Fraud Intelligence Analysts
•Create a repeatable progression framework that enables FIT team members to develop technical, analytical, and fraud expertise while preparing them for advancement and internal mobility opportunities

Pay and Benefits

Perks:Health Insurance401kRemote WorkHome OfficePaid Leave

Key Requirements

•8+ years of experience in fraud operations, fraud intelligence, risk management, trust & safety, investigations, analytics, or related domains with significant people leadership experience
•4+ years of management experience overseeing a team of Fraud Analysts
•Demonstrated success leading operational teams responsible for high-volume, quality-sensitive workflows and measurable business outcomes
•Strong fraud judgment with a deep interest in understanding evolving fraud patterns, typologies, and prevention strategies
•Experience developing and coaching early-career talent, building high-performing teams, and creating internal mobility pathways

Experience:FraudFraud intelligenceRisk management

Skills:LeadershipCommunicationAnalytical thinkingStrategic thinkingProblem-solving

Tech Stack:AIAutomationMachine learningData science

Company Brief

SentiLink

Provides machine learning-based identity verification and fraud prevention solutions to financial services companies, helping detect synthetic identities, account takeover, and payment fraud to reduce losses and onboarding risk.

Industry: Cybersecurity

Company Size: Medium (51 to 250 employees)

Growth: Scaleup

Funding: Series C

Headquarters: San Mateo, United States

Founded: 2017

Website LinkedIn

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SentiLink

1 month ago

Head of Fraud Intelligence

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 1 hour agoStatus: Live

Job Summary

Location: United States

Workplace: Remote

Employment Type: Full time

Job Function: Administration & Executive Assistance

Seniority: Director level

Key Responsibilities

•Establish clear performance baselines and operational metrics for FIT, including labeling volume, quality, turnaround time, cost efficiency, SLA adherence, and downstream business impact
•Design and implement scalable quality assurance processes, including sampling methodologies, review frameworks, feedback mechanisms, and escalation procedures to continuously improve labeling accuracy and consistency
•Reimagine FIT's operating model, workflows, tooling, and team structure to improve efficiency, scalability, and business outcomes
•Build a best-in-class entry-level talent program by defining hiring profiles, onboarding experiences, training programs, and career development pathways for Fraud Intelligence Analysts
•Create a repeatable progression framework that enables FIT team members to develop technical, analytical, and fraud expertise while preparing them for advancement and internal mobility opportunities

Pay and Benefits

Perks:Health Insurance401kRemote WorkHome OfficePaid Leave

Key Requirements

•8+ years of experience in fraud operations, fraud intelligence, risk management, trust & safety, investigations, analytics, or related domains with significant people leadership experience
•4+ years of management experience overseeing a team of Fraud Analysts
•Demonstrated success leading operational teams responsible for high-volume, quality-sensitive workflows and measurable business outcomes
•Strong fraud judgment with a deep interest in understanding evolving fraud patterns, typologies, and prevention strategies
•Experience developing and coaching early-career talent, building high-performing teams, and creating internal mobility pathways

Experience:FraudFraud intelligenceRisk management

Skills:LeadershipCommunicationAnalytical thinkingStrategic thinkingProblem-solving

Tech Stack:AIAutomationMachine learningData science

Company Brief

SentiLink

Industry: Cybersecurity

Company Size: Medium (51 to 250 employees)

Growth: Scaleup

Funding: Series C

Headquarters: San Mateo, United States

Founded: 2017

Website LinkedIn