Senior Associate - SME Account Management

Bupa Arabia
Saudi Arabia
Full timeFunction: Solutions Engineering & Sales Engineering0Education: bachelorsSkills: ["Communication","Ability to work under pressure","Drive to perform","Customer satisfaction focus","Reporting"]

Drive retail sales for Bupa products by converting leads into proposals, meeting KPIs for calls, visits, and submissions. Search for new leads via multiple sources, track sales stages from prospecting through pricing and agreement signature, and support renewal targets. Ensure timely quotations (within department KPIs), manage premium collection and outstanding collection targets, prepare daily and monthly reports, and coordinate follow-ups across internal departments while maintaining excellent customer satisfaction and compliance with SAMA/CCHI requirements.

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FursaFursa
Bupa Arabia
Bupa Arabia
1 day ago

Senior Associate - SME Account Management

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Source: Company careers pageValidated by: Fursa AI
Last checked: 12 hours agoStatus: Live

Job Summary

Drive retail sales for Bupa products by converting leads into proposals, meeting KPIs for calls, visits, and submissions. Search for new leads via multiple sources, track sales stages from prospecting through pricing and agreement signature, and support renewal targets. Ensure timely quotations (within department KPIs), manage premium collection and outstanding collection targets, prepare daily and monthly reports, and coordinate follow-ups across internal departments while maintaining excellent customer satisfaction and compliance with SAMA/CCHI requirements.
Location: Saudi Arabia
Employment Type: Full time
Job Function: Solutions Engineering & Sales Engineering
Seniority: Entry level

Key Responsibilities

  • •Ensure Bupa products are sold to retail customers based on lead needs, following sales processes and delivering high customer satisfaction to help reach business targets.
  • •Follow team KPIs for calls, visits, and proposals; submit quotations within the department KPI (72 hours).
  • •Search for new leads from sources such as territory management, referrals, and CRM; fulfill renewal book targets.
  • •Track sales stages from prospect identification to follow-ups, pricing, and agreement signature; coordinate interactions with other departments when needed.
  • •Manage premium collection according to finance/credit control policy, aiming for 100% outstanding collection; send daily sales reports and maintain monthly won/lost account reporting while staying aware of market trends.

Key Requirements

  • •0–2 years of experience
  • •Bachelor's degree
  • •Strong written and spoken English and Arabic
  • •Ability to work under pressure
  • •Drive to perform at high levels
Education:Bachelor's
Skills:CommunicationAbility to work under pressureDrive to performCustomer satisfaction focusReporting
Languages:EnglishArabic

Eligibility

Nationality:Saudi Arabia

Company Brief

Bupa Arabia
Provides health insurance products and managed healthcare services in Saudi Arabia for individuals and corporate clients. The company focuses on coverage administration, medical network access, and digital health support for members.
Industry: Health Insurance (Payers)
Company Size: Large (251 to 1,000 employees)
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Jeddah, Saudi Arabia
Founded: 1997
WebsiteLinkedIn