Senior Workplace Specialist

AECOM
Hong Kong
Workplace: OnsiteFull timeFunction: Facilities, Workplace & Physical OperationsEducation: bachelorsSkills: ["Organizational skills","Project coordination","Customer-service mindset","Ability to manage multiple priorities","Proactive problem identification"]

Own workplace experience and event support for multiple business lines, coordinating space utilization, meeting rooms, and workplace enhancements. Lead front-of-house operations (reception and visitor management) and drive service improvements that elevate hospitality for employees, visitors, and clients. Manage office cleaning, pest control, and facilities/maintenance activities, including contractor relationships, SLAs, and compliance with health, safety, and environmental requirements. Support onboarding/offboarding and use workplace IoT reporting to recommend efficiency improvements.

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FursaFursa
AECOM
AECOM
2 days ago

Senior Workplace Specialist

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Source: Company careers pageValidated by: Fursa AI
Last checked: 16 hours agoStatus: Live

Job Summary

Own workplace experience and event support for multiple business lines, coordinating space utilization, meeting rooms, and workplace enhancements. Lead front-of-house operations (reception and visitor management) and drive service improvements that elevate hospitality for employees, visitors, and clients. Manage office cleaning, pest control, and facilities/maintenance activities, including contractor relationships, SLAs, and compliance with health, safety, and environmental requirements. Support onboarding/offboarding and use workplace IoT reporting to recommend efficiency improvements.
Location: Hong Kong
Workplace: Onsite
Employment Type: Full time
Job Function: Facilities, Workplace & Physical Operations
Seniority: Entry level

Key Responsibilities

  • •Collaborate with business lines and internal teams to maximize office space utilization and workplace experience.
  • •Coordinate meeting rooms, collaboration spaces, and event venues for business events and corporate initiatives.
  • •Oversee front-of-house operations, including reception services and visitor management, ensuring a welcoming, customer-focused experience.
  • •Manage office cleaning, pest control, and facilities/maintenance activities, including contractor relationships and SLA compliance.
  • •Coordinate employee workplace onboarding/offboarding and monitor workplace IoT systems to produce reports and data-driven recommendations.

Pay and Benefits

Perks:Health InsuranceDentalVisionPaid LeaveRetirement SavingsEquityDisability InsuranceLife Insurance

Key Requirements

  • •Bachelor's degree in Facilities Management, Business Administration, Hospitality Management, or related discipline (preferred).
  • •3 years of experience in workplace, facilities, office operations, hospitality, or corporate services management.
  • •Experience managing vendors, contractors, and workplace service providers.
  • •Understanding of workplace operations, facilities management, and health & safety practices.
  • •Proficiency in Microsoft Office (especially Excel, PowerPoint, and Teams).
Education:Bachelor's in Facilities Management, Business Administration, Hospitality Management
Skills:Organizational skillsProject coordinationCustomer-service mindsetAbility to manage multiple prioritiesProactive problem identification
Languages:English
Tech Stack:Microsoft OfficeExcelPowerPointMicrosoft TeamsIoTWorkplace management platforms

Company Brief

AECOM
AECOM is a global infrastructure firm providing design, consulting, construction, and management services across transportation, buildings, water, environment, and energy sectors, delivering large-scale projects for public- and private-sector clients worldwide.
Industry: Civil Engineering
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Los Angeles, United States
Founded: 1990
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