Rental Coordinator

EquipmentShare
United States
Workplace: OnsiteFull timeFunction: Executive & General ManagementEducation: high_schoolSkills: ["Customer empathy","Interpersonal communication","Problem-solving","Relationship building","Adaptability"]

Coordinate the rental process at a Mobile, AL facility by handling inbound leads, guiding customers through equipment selection, and maintaining strong contractor relationships to ensure satisfaction. Use EquipmentShare’s proprietary T3 technology to keep machine information accurate and help customers get the right equipment at the right time. Build customer relationships, resolve inquiries and complaints, and develop strategies to grow market share and improve the customer experience.

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EquipmentShare
EquipmentShare
1 day ago

Rental Coordinator

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Source: Company careers pageValidated by: Fursa AI
Last checked: 5 hours agoStatus: Live

Job Summary

Coordinate the rental process at a Mobile, AL facility by handling inbound leads, guiding customers through equipment selection, and maintaining strong contractor relationships to ensure satisfaction. Use EquipmentShare’s proprietary T3 technology to keep machine information accurate and help customers get the right equipment at the right time. Build customer relationships, resolve inquiries and complaints, and develop strategies to grow market share and improve the customer experience.
Location: United States
Workplace: Onsite
Employment Type: Full time
Job Function: Executive & General Management
Seniority: Entry level

Key Responsibilities

  • •Respond to inbound leads and guide customers through the EquipmentShare rental process
  • •Expand the customer base by building relationships with contractors and construction company principals
  • •Maintain and nurture existing customer relationships to ensure satisfaction and keep customers informed of new ways to improve their business
  • •Promptly respond to and resolve customer inquiries, requests, complaints, and other communications
  • •Develop sales strategies and techniques to increase market share and improve customer experience

Pay and Benefits

Perks:Health InsuranceDentalVisionPaid Leave401kGym Membership

Key Requirements

  • •High school diploma or equivalent
  • •Strong interpersonal and problem-solving skills to address customers’ needs
  • •Ability to build, nurture, and maintain relationships with customers throughout the rental process
  • •Care about solving customers’ problems and provide attentive support
  • •Adapt to a fast pace of a growing company and stay continuously educated on products and services
Education:High School
Skills:Customer empathyInterpersonal communicationProblem-solvingRelationship buildingAdaptability
Languages:English
Tech Stack:T3

Company Brief

EquipmentShare
Provides equipment rental, telematics, and fleet management solutions for the construction industry, combining a marketplace for heavy equipment with software to optimize operations, uptime, and asset utilization.
Industry: Construction Tech
Company Size: Enterprise (1,001+ employees)
Growth: Scaleup
Headquarters: Columbia, United States
Founded: 2015
WebsiteLinkedIn