Senior Client Project Manager

NTT
Bengaluru, Karnataka
Workplace: HybridFull timeFunction: Program & Project Management (PMO)Education: bachelorsSkills: ["Communication","Team-building","Relationship-building","Problem-solving","Analytical skills","Influencing","Attention to detail","Stakeholder management"]

Lead and direct concurrent client projects or programs from concept through final implementation, acting as the primary stakeholder interface and single point of contact. Ensure delivery meets the as-sold solution, baselined budget, timeline, and quality criteria, while managing scope control, change management, and risk/issue documentation. Coordinate project teams, manage escalations to maintain client satisfaction, and support pre-sales by scoping, costing, and contributing to proposals.

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FursaFursa
NTT
NTT
2 days ago

Senior Client Project Manager

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Last checked: 20 hours agoStatus: Live

Job Summary

Lead and direct concurrent client projects or programs from concept through final implementation, acting as the primary stakeholder interface and single point of contact. Ensure delivery meets the as-sold solution, baselined budget, timeline, and quality criteria, while managing scope control, change management, and risk/issue documentation. Coordinate project teams, manage escalations to maintain client satisfaction, and support pre-sales by scoping, costing, and contributing to proposals.
Location: Bengaluru, Karnataka
Workplace: Hybrid
Employment Type: Full time
Job Function: Program & Project Management (PMO)

Key Responsibilities

  • •Lead and direct concurrent standard or complex projects; for program management, manage multiple related projects toward a common objective.
  • •Engage with stakeholders to deliver projects from original concept through final implementation and oversee handover to Operations.
  • •Manage client satisfaction and escalations, ensuring the project/program delivers the as-sold solution within the baselined budget and on time while maintaining quality.
  • •Manage project/program delivery including scope control and change management, and document/track risks and issues.
  • •Provide pre-sales support by scoping and costing solutions, completing proposals, and presenting delivery approaches as part of tenders.

Key Requirements

  • •Advanced project management skills to plan, organize, and execute projects from initiation to completion.
  • •Ability to establish strong relationships with internal stakeholders and external clients.
  • •Ability to manage customer satisfaction, commitment, expectations, and escalations at high service levels.
  • •Excellent written and verbal communication skills.
  • •Bachelor’s degree (or equivalent) in business and/or project management, with relevant certifications preferably PMP required; ITIL beneficial.
Experience:Multinational Professional Services
Education:Bachelor's in business and / or project management or related field
Skills:CommunicationTeam-buildingRelationship-buildingProblem-solvingAnalytical skillsInfluencingAttention to detailStakeholder management
Certifications:PMPITIL

Company Brief

NTT
Dimension Data, operating under NTT Ltd, provides managed IT services, cloud and data center solutions, networking, cybersecurity, and digital transformation services to enterprise customers worldwide.
Industry: Professional Services
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Established Company
Valuation: Public Company (Market Cap in USD)
Headquarters: London, United Kingdom
Founded: 1983
WebsiteLinkedIn