NTT

1 year ago

Security Managed Services Engineer (L1)

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Last checked: 7 hours agoStatus: Live

Job Summary

Provide first-line managed security services for clients by keeping firewall and security monitoring infrastructure operational and meeting zero missed SLA targets. Configure and maintain SIEM systems, develop and tune detection rules, monitor and investigate alerts, and drive incident response through closure. Support SOC toolsets, align SIEM outputs to security policies and compliance, conduct forensic investigations, and collaborate with vendors and internal IT/security teams.

Location: Mumbai, Maharashtra

Workplace: Onsite

Employment Type: Full time

Job Function: Solutions Engineering & Sales Engineering

Seniority: Entry level

Key Responsibilities

•Configure and maintain the SIEM system, including setting it up to collect/analyze security event data and manage security rules for threat detection and response.
•Monitor SIEM alerts, investigate them, and take actions based on severity; manage incidents through response phases to closure and update tickets and incident reports.
•Develop and document incident response procedures and contribute to incident response efforts as required.
•Oversee collection, normalization, and storage of log data from multiple sources; align SIEM rules and alerts with security policies, compliance, and readiness for security audits.
•Conduct computer forensic investigations (e.g., running processes, network connections, disk imaging) and proactively report security loopholes, infringements, and vulnerabilities to the SOC manager.

Key Requirements

•Bachelor’s degree in IT/Computing or equivalent qualification, or demonstrated equivalent work experience.
•CEH certification (must-have).
•Ability to configure, maintain, and tune SIEM systems for security event collection, analysis, and detection.
•Experience investigating security events and managing incidents through all phases to closure.
•Knowledge of forensic techniques for reconstructing event histories from logs and systems.

Education:Bachelor's in IT/Computing

Skills:InvestigationDocumentationIncident response

Certifications:CEH

Tech Stack:SIEMSOARUEBAEDRNBADPCAPVulnerability ScanningMalware analysisLog normalizationForensic techniquesSOC toolsetsSIEM rulesIncident response proceduresAutomation scripts

Company Brief

NTT

Dimension Data, operating under NTT Ltd, provides managed IT services, cloud and data center solutions, networking, cybersecurity, and digital transformation services to enterprise customers worldwide.

Industry: Professional Services

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Established Company

Valuation: Public Company (Market Cap in USD)

Headquarters: London, United Kingdom

Founded: 1983

Website LinkedIn

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NTT