Block

1 month ago

Mid-Market Account Manager, Services

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 20 hours agoStatus: Live

Job Summary

We are seeking an experienced sales professional to grow and retain a portfolio of ~175 mid-market services sellers, advising on tech stacks and Square ecosystem solutions, while leading cross-functional collaboration to expand use-cases, negotiate contracts, and deliver white-glove service.

Location: San Francisco

Workplace: Remote

Employment Type: Full time

Job Function: Customer Success & Account Management

Seniority: Manager level

Key Responsibilities

•Own and maintain relationships across a portfolio of ~175 mid-market services sellers, driving account expansion, retention, and satisfaction
•Consult with business owners and operators to uncover opportunities across payments, business management, and banking tools
•Retain and grow portfolio through use-case expansion, cross-sell opportunities, and customized seller onboarding experiences
•Identify opportunities for technical Square solutions to address existing customer needs; project manage execution in collaboration with cross-functional teams
•Act as the voice of the customer, advocating for mid-market services seller needs with Product, Engineering, and Operations teams

Pay and Benefits

Salary: USD 52,000 - 78,800 annually

Perks:Remote WorkHealth Insurance401k

Key Requirements

•5+ years of experience in account management or sales, ideally within SaaS, payments, or business management software
•Proven success growing and retaining a book of business
•Strong discovery and consultative selling skills
•Experience negotiating contracts and pricing with senior stakeholders
•Exceptional written and verbal communication skills

Experience:5+ yearsSaaSPaymentsBusiness software

Skills:CommunicationNegotiationRelationship-buildingConsultative selling

Languages:English

Company Brief

Block

Builds financial services and commerce tools to empower businesses and individuals, operating products such as Square, Cash App, Spiral (Bitcoin initiatives), TIDAL, and developer-focused payment and banking solutions.

Industry: Fintech Infrastructure

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: San Francisco, United States

Founded: 2009

Website LinkedIn

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Block

1 month ago

Mid-Market Account Manager, Services

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 20 hours agoStatus: Live

Job Summary

Location: San Francisco

Workplace: Remote

Employment Type: Full time

Job Function: Customer Success & Account Management

Seniority: Manager level

Key Responsibilities

•Own and maintain relationships across a portfolio of ~175 mid-market services sellers, driving account expansion, retention, and satisfaction
•Consult with business owners and operators to uncover opportunities across payments, business management, and banking tools
•Retain and grow portfolio through use-case expansion, cross-sell opportunities, and customized seller onboarding experiences
•Identify opportunities for technical Square solutions to address existing customer needs; project manage execution in collaboration with cross-functional teams
•Act as the voice of the customer, advocating for mid-market services seller needs with Product, Engineering, and Operations teams

Pay and Benefits

Salary: USD 52,000 - 78,800 annually

Perks:Remote WorkHealth Insurance401k

Key Requirements

•5+ years of experience in account management or sales, ideally within SaaS, payments, or business management software
•Proven success growing and retaining a book of business
•Strong discovery and consultative selling skills
•Experience negotiating contracts and pricing with senior stakeholders
•Exceptional written and verbal communication skills

Experience:5+ yearsSaaSPaymentsBusiness software

Skills:CommunicationNegotiationRelationship-buildingConsultative selling

Languages:English

Company Brief

Block

Industry: Fintech Infrastructure

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: San Francisco, United States

Founded: 2009

Website LinkedIn